- PNC (New York, NY)
- …and practices across the product development lifecycle * Leverage market insights , competitive intel and data to identify customer needs and opportunity; ... 8-10 product managers in the discovery and delivery of customer and employee experiences across our Consumer and SMB...- $261,300.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education.… more
- Wolters Kluwer (New York, NY)
- … knowledge + Data excellence with deep knowledge / experience with leveraging customer success tools & technology to drive insights and strategic planning. ... Medical Education, Allied Health Education and Medical Research. Four market -centered business units to serve the needs of our...business units to serve the needs of our diverse customer base. Health Learning, Research and Practice help clinicians… more
- JPMorgan Chase (New York, NY)
- …needs with user insights . As the Experience Design Vice President in Customer Acquisition & Onboarding, you will define UI systems, reusable patterns, and the ... design framework supporting Customer Acquisition & Onboarding. You may also support other...market trends, gather user feedback, and leverage data insights to inform design decisions and optimize user experiences.… more
- Amazon (New York, NY)
- Description As a Customer Success Manager, you'll help grow footwear brands for Zappos on Amazon. You'll manage brand relationships, develop business plans, and ... drive data-backed decisions that improves the customer experience. This role blends day-to-day seller management with...the life * Review brand performance metrics and prepare insights for brand meetings. * Partner with cross-functional teams… more
- Oracle (Albany, NY)
- …contact for your customers. Building and fostering relationships with key customer stakeholders (executives, business & IT leaders, influencers, and decision-makers) ... within a specific client to develop knowledge and a clear understanding of customer plans, goals, and desired outcomes of their Oracle Cloud solution investment. +… more
- Oracle (Albany, NY)
- **Job Description** The Oracle Health Customer Success Manager is responsible for overseeing an assigned portfolio of Oracle Health customer accounts with a ... focus on continuous improvements to customer utilization and experience, facilitating contract renewals, increased customer satisfaction, service level… more
- Comcast (New York, NY)
- …to FreeWheel Buyer Cloud, our Demand Side Platform (DSP) programmatic offering. The Customer Success team acts as the day-to-day point of contact for self-serve ... needs. About the Role Reporting to the Senior Manager, Customer Success, we are seeking a Senior Customer...and effective issue resolution and feature delivery. + Deliver insights on client needs, challenges, and opportunities to inform… more
- Merck (Albany, NY)
- **Job Description** The Vaccine Customer Representative (VCR) supports customers by providing clinical information on our Company's vaccines, as well as education ... and resources. They do this to support customer operational and financial needs such as reimbursement information...progress towards quality goals. + Providing customers with key insights by keeping apprised of professional and health care… more
- Kyndryl (New York, NY)
- …sale + Demonstrated experience translating distinctive technical knowledge into actionable + customer insights and solutions + Strong consultative selling skills ... communities. **The Role** Join our dynamic team as a Customer Technology Advisor and become an integral part of...Advisor and become an integral part of our cutting-edge Go-To- Market team. As a certified expert in your field,… more
- ServiceNow, Inc. (New York, NY)
- …we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of ... we pursue our purpose to make the world work better for everyone. The Customer Engagement team partners with executives on our 360-degree approach to customer ,… more