- ServiceNow, Inc. (San Diego, CA)
- …prioritize strategic initiatives that support innovation, operational excellence, and customer satisfaction. + Identify key performance indicators (KPIs) for product ... architecture teams to evolve observability standards and instrumentation practices. + Customer & Stakeholder Engagement + Actively engage with customers, partners,… more
- Nutanix (Sacramento, CA)
- …impact the technical direction of products that will directly contribute to customer success. . With a focus on leveraging cutting-edge technologies and solutions, ... strong relationships, playing a crucial role in driving business growth and customer satisfaction. Your interactions during travel will not only enhance your… more
- SCI Shared Resources, LLC (Whittier, CA)
- …Communicate expectations, processes, and service level agreements. Respond to escalated customer service issues. + Supervise and motivate Sales Counselors to meet ... team ensuring annual metrics are achieved. + Urgently respond to escalated customer issues. Apply listening and influencing skills, ask diplomatic probing questions… more
- J&J Family of Companies (Irvine, CA)
- …value. + **Collaborate with cross-functional squad** experience teams including Sales, Marketing , Professional Relations & Operations, Customer Service and ... and ensuring excellence in service delivery across all regions to enhance customer satisfaction, operational efficiency, and revenue growth. This position can be… more
- GE Vernova (CA)
- …account strategy in all aspects of growth and profitability including customer growth and spending analysis, integrated account planning, opportunity identification, ... account managers to ensure a "one GE Vernova" engagement policy to with the customer , and partner on joint selling opportunities. + Provide leadership and support to… more
- ThermoFisher Scientific (Carlsbad, CA)
- …accurate quarterly booking forecasts. + Understand technical and budgetary issues for each customer and define tactical plans to win business. + Confirm all system ... required. + Organize system demonstrations, working with application engineers and product marketing managers. + Handle product issues in the field with the service… more
- The Hertz Corporation (Sacramento, CA)
- …mobile app - a $1B+ revenue-generating channel that is essential to our customer experience and business performance. This is a high-impact, strategic role that ... and at scale. + Collaborate with UX researchers and customer support teams to deeply understand customer ...points and opportunities for app innovation. + Partner with Marketing , Loyalty, and Operations teams to launch personalized and… more
- US Bank (San Francisco, CA)
- …and KPI usage; re-sequence the roadmap from insights. + Influence multi-channel customer experiences and enablement to drive adoption at scale. + Make higher‑stakes ... options and recommend where to focus for impact. + Shape go‑to‑market with Marketing & Sales (positioning, enablement, channel tactics) to drive adoption at scale. +… more
- EMCOR Group (West Sacramento, CA)
- …control all aspects of physical plant activities. + Ability to work with the customer to find mutually satisfactory solutions to difficult issues. + Ability to work ... schedules and operations and the ability to meet demanding customer requirements. + Strong experience with Windows and MS...do not reach out to individuals to help with marketing or other similar services. If an individual is… more
- HUB International (Fresno, CA)
- …relationships with our valued clients and insurance carrier staff. HUB's Customer Service professionals provide critical support to our customers through account ... some of the industry's top talent to help guide and support our customer 's needs and provide them with innovative solutions. **RESPONSIBILITIES:** + Assist the… more