- Screencastify (Chicago, IL)
- …empathy, turning at-risk customers into success stories. + Collect and synthesize customer feedback to influence product development and strategy . Experiment and ... + Collaborate with company leadership in Sales, Product, and Marketing to bring customer voices into the...Compensation. We take a data-driven approach to our compensation strategy so all employees are paid competitively and fairly.… more
- ServiceNow, Inc. (Chicago, IL)
- …transformation sales teams as well as core functions within the firm (ie, marketing , product, customer success & implementation partners, etc.) to identify and ... to advise and influence senior leaders, multiple teams / departments on strategy , messaging and customer engagement. + Experience producing thought leadership… more
- Acxiom (Springfield, IL)
- …client goals around revenue growth, customer engagement, and data-driven marketing optimization. + Partner with internal strategy , technology, and delivery ... areas such as customer lifecycle optimization, martech strategy , and data-driven marketing + Expertise in...building and managing executive-level relationships + Strong knowledge of marketing analytics, data strategy , and customer… more
- Astellas Pharma (Northbrook, IL)
- …initiatives + Experience in pharma brand team and content creation, and/or brand marketing including digital strategy , digital marketing , and other ... customer profile into tangible content pieces + Deep understanding of content marketing and omnichannel customer engagement + Understanding of Veeva Products… more
- PagerDuty (Springfield, IL)
- … Success organization, you will align with Executive stakeholders, evolve our Customer Success strategy and are responsible for helping customers achieve ... as sales, marketing , product, and engineering, to ensure a cohesive customer experience. Process Improvement / Managing Workload: + Establish a rhythm of the… more
- SAP (Chicago, IL)
- …**SAP Customer Experience (CX)** - Knowledge of e-commerce, sales, customer service, and marketing processes. **SAP Business Transformation Management ... or future visa sponsorship for this role at this time.** **The SAP Academy for Customer Success is a global development program designed for talent who are early in… more
- International (Lisle, IL)
- …priorities. + Stakeholder Collaboration: + Work closely with stakeholders, including sales, marketing , customer support, and IT, to gather requirements and ... on our Team for a Sr. Product Owner - Customer Relationship Management (CRM) based in our Lisle, Illinois...deployment and lifecycle management. Responsibilities + Product Vision and Strategy : + Support the Develop ment and communicate the… more
- Google (Chicago, IL)
- …Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical ... years of experience with cloud native architecture in a customer -facing or support role. + Experience with cloud engineering,...issues for our customers. You liaise with the product marketing management and engineering teams to stay on top… more
- Acxiom (Springfield, IL)
- The Expert Consultant - Customer Success Manager (Adobe Practice) performs client relationship management, value measurement execution, and stakeholder engagement ... within consulting engagements. The Customer Success Manager supports client Value Realization initiatives and delivery teams utilizing customer success… more
- Capgemini (Chicago, IL)
- …firm or in a data-driven role within industry. + Experience with customer journey analytics, churn prediction, personalization, or marketing optimization. + ... | New York Metro | San Francisco** As a **Data Scientist** within the ** Customer Analytics Advisory** team at Capgemini Invent, you will play a pivotal role in… more