- Amazon (Seattle, WA)
- …about conducting research that will impact strategic decisions for improving Amazon customer experiences? The Customer Trust Perception team works to ensure ... on Amazon. We conduct quantitative and qualitative research studies to generate customer trust perception insights. Leveraging our research findings, we partner with… more
- Amazon (Seattle, WA)
- …Data and Artificial Intelligence (AI) team is a new function within Customer Engagement Technology. We own the end-to-end process of defining, building, ... Science, Machine Learning (ML), Ontology, and Natural Language Processing (NLP) to enhance customer service associate and customer experiences. As a Senior Data… more
- Amazon (WA)
- …who is driven to help people. You have mastered the art of customer -service, administrative work and are motivated to cultivate change in healthcare. You are ... member's billing needs via 1Life's tasking system to provide the best customer service. Investigating claims through insurance to ensure they were processed… more
- Amazon (Seattle, WA)
- Description Amazon's Customer Experience and Business Trends (CXBT) is looking for an Applied Scientist to help shape the development and evaluation of agentic ... is dedicated to improving Amazon's technical products through evaluating the end-to-end customer experience. Our team's mission is to constantly challenge the status… more
- Amazon (Seattle, WA)
- …in dynamic environments, be self-motivated to take on challenging problems to improve customer experience, moving fast to ship solutions and then iterating on user ... enable scientific solutions for products - Analyze and improve customer experiences using Amazon's diverse data sources and computing...building models for business application experience - PhD, or Master 's degree and 4+ years of CS, CE, ML… more
- Google (Kirkland, WA)
- …experience. + 6 years of experience with cloud native architecture in a customer -facing or support role. + Experience with frameworks for deep learning (eg, PyTorch, ... to, technical stakeholders and executive leaders. **Preferred qualifications:** + Master 's degree in Computer Science, Engineering, Mathematics, a technical field,… more
- Google (Seattle, WA)
- …+ Experience working with advertisers, agencies, or clients. **Preferred qualifications:** + Master 's degree in a business related field. + 4 years of experience ... experience working in a complex, matrixed organization. + Experience in customer -facing consulting or business. + Experience optimizing and troubleshooting products… more
- Amazon (Seattle, WA)
- Description Are you passionate about improving customer experiences on Amazon and innovating with GenAI and agentic solutions? Amazon Customer Experience and ... to advance agentic AI adoption and implementation best practices. About the team Customer Experience and Business Trends (CXBT) is an organization made up of a… more
- Amazon (Seattle, WA)
- Description Amazon Security is looking for Security Engineers to join out Customer Service Security (CSS) team. CSS is the first line of defense protecting our ... take on a front-line role in addressing security issues facing the largest Customer Service operation in the world, where customer obsession equals protection.… more
- NVIDIA (Redmond, WA)
- …a lasting impact on the world. We're looking for a versatile and motivated Customer Engineering Engineer to join our team. In this hands-on role, you'll enable ... ensure platform stability through validation, and drive resolution of customer issues. This role is ideal for a problem-solver...challenges. What we need to see: + Bachelor's or Master 's degree in Computer Science, Computer Engineering, or a… more