- Amazon (Seattle, WA)
- …and Natural Language Processing (NLP) to enhance customer service associate and customer experiences. As a Senior Data Scientist, you'll own the definition ... and implementation of customer -focused, AI-driven innovation in Amazon Customer Service globally, leveraging Data Science, Agentic AI, GenAI, ML, and/or NLP… more
- Fujifilm (Bothell, WA)
- …**Job Description** **Essential Job Functions:** + Manage the creation and updates of the master customer and item catalog data + Create the link ... between customer data in various systems and organize customers into the...Excel and Word), Oracle ERP, Salesforce.com + Experience with master data management and data … more
- NASCO (Olympia, WA)
- …and performance + Actively leads the effort to architect highly scalable, multi- customer data solutions that support AI-driven analytics within a SaaS ... Leadership & Cross-Functional Collaboration + Works closely with Product Management, Engineering, and Customer Success teams to align data and AI strategies with… more
- Microsoft Corporation (Redmond, WA)
- …our website attracts tens of millions of visitors and generates over a billion customer data points each month. We are committed to developing cutting-edge ... analysts to guide syntheses, translate takeaways, and develop recommendations to address customer challenges surfaced through data . + Oversee e2e investigation… more
- Amazon (Seattle, WA)
- …models. - Leveraging state-of-the-art AI/ML techniques to extract insights from vast amounts of customer data . In this role, you will be an analytical problem ... Description The Customer Behavior Analytics team designs innovative machine learning...solver who enjoys exploring data , participating in problem-solving efforts, developing new frameworks, and… more
- Meta (Seattle, WA)
- …a pivotal role in driving customer satisfaction and loyalty by analyzing customer support surveys and operational data to identify areas for improvement, ... Responsibilities: 1. Identify trends, opportunities, and pain points across Reality Lab's customer support channels using various systems and data sources (… more
- Microsoft Corporation (Redmond, WA)
- …collaborate at global scale. Our charter is to equip feature teams with deep customer insight through advanced data platforms and online A/B testing, enabling ... accelerate your career. Our mission is to empower the organization with deep customer insights and data -driven decision making, ensuring product quality and… more
- Amazon (Bellevue, WA)
- …businesses. Do you see yourself as a champion of innovating on behalf of the customer by turning data insights into action? The Amazon Digital Acceleration (DA) ... in at least one programming language (Python, Ruby, Java, etc) Preferred Qualifications - Master 's degree - 5+ years of data engineering experience - Experience… more
- Amazon (Seattle, WA)
- …blockers as appropriate across multiple organizations. Advocate as the voice of the customer internally, using data and anecdotes to drive prioritization, to ... define feature enhancements and new products to improve Amazon product based on customer feedback, data analysis, and feature gaps with competitive products. *… more
- Amazon (Seattle, WA)
- Description Are you passionate about enabling enterprise customers to transform their customer experience through GenAI? Are you a data -driven customer ... and driving adoption * Strong presentation and communication skills * Experience analyzing customer usage data and creating action plans * Ability to understand… more
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