- Dodge Construction Network (Sacramento, CA)
- Customer Success Manager Location: Remote, United States, United States **Description** TheCustomer Success Manageris a key member of our Go to Market ... realize value through their partnership with Dodgethroughtheirfirst-yearrenewa **l** .The Customer Success Managersupports the end-to-end customer experience… more
- Michaels (CA)
- …processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in leading and managing ... Store - S.JOS-WESTGATE, CA Deliver a customer centric shopping experience by managing and delivering...Notice (ASN) activities as needed + Assist with the onboarding of new Team Members + Train, observe, and… more
- ServiceNow, Inc. (San Diego, CA)
- …work better for everyone. **What you get to do in this role:** The Associate Customer Success Manager (CSM) is the primary point of contact / orchestration lead ... related to Impact features and benefits depending on the customer 's Impact package). They drive customer interactions...'s business objectives, capabilities and success metrics + Ensure onboarding completion via CS Guide team, and focus on… more
- Pearson (Sacramento, CA)
- **About the job** The Enterprise Customer Success Manager (CSM) role is critical to driving customer success within Pearson's Enterprise Learning Solutions ... our sales and implementation team, you will ensure a seamless and effective customer handoff and onboarding experience. Leveraging your in-depth knowledge of… more
- Amazon (San Diego, CA)
- Description Amazon's mission is to be 'Earth's most customer -centric company', and our award-winning Customer Service (CS) team is an essential part of that ... mission. Amazon CS is one of the largest customer service organizations in the world. Our tens of...are looking for a talented and experienced Technical Program Manager who is excited to lead large cross-organizational projects… more
- Amazon (Santa Clara, CA)
- Description The mission of the Customer Engagement Technology (CET) team within Customer Service is to create Earth's best customer service solutions by ... machine learning technology, we strive to predict and resolve customer issues through self-service and automation solutions. The CET...and agent speak different languages. As a Principal Product Manager - Technical (PMT) on this team, you will… more
- Amazon (San Francisco, CA)
- …to lower costs, become more agile, and innovate faster. AWS is seeking a Customer Solutions Manager (CSM) to help customers realize sustained business value by ... best practices developed over thousands of engagements to work backwards from the customer strategic objectives, help design the customer cloud journey, execute… more
- SAP (Palo Alto, CA)
- …designed for talent who are early in their career. **Who You'll Become** The Customer Success Manager (CSM) works directly with customers to guide them through ... portfolio, managing customer retention, and driving value realization. + Receive onboarding in your local market with on-the-job training and mentoring by a… more
- Confluent (Sacramento, CA)
- …through the Skillbridge Program by the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role in driving ... customer success, retention, and subscription expansion within our Public...likelihood to recommend Confluent + Deliver onsite presentations including Onboarding Guide, Quarterly Business Reviews, Roadmap Sessions, etc. to… more
- DocMatter Inc. (San Francisco, CA)
- …and executive-level stakeholders. + Strong knowledge of the enterprise SaaS customer lifecycle-including onboarding , adoption, value realization, renewal, and ... platform to every clinician in the world. As a senior member of our Customer Success Team you will be responsible for leading account strategy and providing ongoing… more