- Amazon (Seattle, WA)
- …EC2 CCX team is searching for a passionate, driven, and talented technical program manager to plan customer capacity within our Amazon Dedicated Cloud (ADC) ... cloud computing easier and more cost effective for developers. On the EC2 Capacity Customer Experience (CCX) team within AWS, our mission is to ensure the right… more
- Amazon (Seattle, WA)
- …latest AWS capabilities for our customers. Key job responsibilities As a Customer Operations Lead, you will lead program management efforts associated with ... installations, break/fix, and retrieval activities, thereby enabling an optimized customer experience, through a focus on the following key activities: * Serve as… more
- Amazon (Seattle, WA)
- …Are you excited by the idea of being part of the world's #1 Amazon Customer Service (CS) team? Do you want to innovate using engineering, massive data, and machine ... experiences for customers. Our team is seeking a Principal Technical Program Manager (TPM) to manage large, cross-functional programs that support CS Operations… more
- Amazon (Seattle, WA)
- Description Customer Trust External Relations (CTXR) ensures global thought-leaders, brands, policymakers, regulators, and media understand how Amazon delivers ... relationships and partnerships all over the world to address customer trust issues, (2) delivering evidence and telling stories...share information on industry trends. As a Senior Marketing Manager , you will play a critical role in driving… more
- Amazon (Seattle, WA)
- …product and/or process changes with the goal of improving system performance and customer (Amazon Operations) sentiment. You will drive customer adoption of new ... trainings, auditing operational processes and standard work, and driving customer engagement through continuous relationship management. The successful candidate… more
- Amazon (Seattle, WA)
- Description The Customer Behavior Analytics team designs innovative machine learning solutions to enhance customer experiences and strengthen their relationship ... technology to tackle some of the most challenging scientific problems in customer behavior analysis at Amazon. To achieve this, the team utilizes methods… more
- Amazon (Seattle, WA)
- Description Are you someone who cares about customer experience and wants to be involved in delivering innovative support experiences for customers of Amazon's ... products using Artificial Intelligence? Then we're looking for you! The Amazon Customer Service (CS) Knowledge team is seeking an experienced Tech Product Owner to… more
- Amazon (Redmond, WA)
- …software team in an advanced satellite broadband telecom service? The Kuiper Customer Terminals Software teams build and maintain the core software that powers ... the customer terminals on the Kuiper network. The team is...L1-L7 layers. This role is for a software development manager in Kuiper who will be responsible for driving… more
- Amazon (Seattle, WA)
- …They do this though scalable mechanisms, leveraging automation and AI, while protecting our customer 's data and privacy. The Senior Manager of this program will ... Description Amazon's Customer Service Identity and Access Management (IAM) teams supports our business with identity and access management solutions while driving… more
- Amazon (Seattle, WA)
- …cloud computing easier and more cost effective for developers. In EC2 Capacity Customer Experience (CCX) in AWS, our mission is to ensure the right capacity ... for a passionate, driven, and talented Senior Technical Program manager to help make high velocity decisions under circumstances...with the ability to drive significant impact to the customer experience and the business. This role requires working… more