- Celestica (CA)
- …the MSA. Provides performance reporting & analysis for monthly commercial and operations reviews & quarterly Customer Satisfaction. **Physical Demands** + Duties ... manage a team of multiple global program managers / Customer Focus Team leads or a group of customers...to be meaningful in achieving superior results in complex operations + Five years experience in Account Management, Bus.… more
- Palo Alto Networks (Santa Clara, CA)
- …the project through to production. Your primary goal is to make sure the customer realizes value rapidly by educating their operations teams on XSIAM ... ensure a successful customer deployment + Educate and align customer security operations teams with XSIAM capabilities, running "day in the life" sessions… more
- Intuit (Sacramento, CA)
- …track record of success and significant experience in a fast-paced organization, leading customer centric operations and teams. The ideal candidate possesses: + ... **Overview** Join the Intuit Customer Success team as a Senior Manager of...operational partners like work force management and Real Time operations , training and learning teams to solidify assumptions into… more
- Robert Half Office Team (El Segundo, CA)
- …accurate and up-to-date information in e-commerce and other business systems to support customer service operations . * Regularly monitor customer websites to ... and complaints in a proactive manner. * Keep the operations team, Market Managers, and Customer Service...Keep the operations team, Market Managers, and Customer Service Manager informed of any issues requiring additional… more
- Intuit (San Diego, CA)
- …track record of success and significant experience in a fast-paced organization, leading customer centric operations and teams. The ideal candidate is a: + ... **Overview** Join our Customer Success organization as a Group Manager of...enablement teams to bring platform-powered tools and AI to operations , enhancing efficiency and support quality. + Champion a… more
- Intuit (Mountain View, CA)
- …efficiency. **Qualifications** + 4+ years in Management Consulting, Strategy, or Revenue Operations roles with customer -facing teams. + Experience with payments, ... banking, or financial products strongly preferred. + Strong analytical, problem-solving, and financial modeling skills. + Proven success leading cross-functional initiatives in fast-paced environments. + Excellent communicator with executive presence and… more
- NVIDIA (Santa Clara, CA)
- …executive leadership tiers. + Strong leadership when looking after high-profile Customer Escalations, working across engineering, operations , quality, product ... NVIDIA is looking for an experienced Sr. Customer Technical Program Manager for Data Center Quality...and Sustaining Strategy between NVIDIA, OEMs/ODMs and Data Center operations , ensuring alignment with business, quality and user experience… more
- US Tech Solutions (Sunnyvale, CA)
- …programs (eg, accessibility initiatives). **Experience (Desired):** + Experience in content operations , content strategy, or customer support organizations. + ... **Description:** + We are seeking a Help Center/ Customer Support Production Ops Program Manager to join...Ops Program Manager to join Client's Content Innovation and Operations team. + This role will lead day-to-day program… more
- Intuit (San Diego, CA)
- …Build optimization models and simulation tools to support strategic decisions across customer success operations , including workforce planning, customer ... maximize customer outcomes. + Partner with stakeholders across Customer Success, Operations , and Strategy teams to embed AI/ML solutions in real-time… more
- Genentech (South San Francisco, CA)
- … customer experiences in partnership with networked partners (eg Customer Engagement and Genentech Business Operations ). Marketers strategically use ... **The Position** ** Customer Marketing Manager Position** **Why Genentech** We're passionate about delivering on Our Promise to improve the lives of patients and… more