- Wolters Kluwer (Tampa, FL)
- …+ Success in this role depends on close alignment with Product Management, Customer Operations , and Global Business Services teams. Together, you'll ensure ... through an engineering lens, aligning technology investments with growth and customer value, driving innovation and operational excellence, and turning strategic… more
- The Hertz Corporation (Estero, FL)
- …and strengthening the Hertz, Dollar, and Thrifty brands._ _Reporting to the Director of Operations , North America Customer Care, you will lead efforts to deliver ... analyze escalations and recovery data to uncover systemic issues impacting customer experience. + Collaborate cross-functionally with Operations , Fleet,… more
- Penske (Orlando, FL)
- …Penske. Our dedicated training program will prepare you to oversee logistics operations including customer service, freight loading and unloading, dispatch and ... manage driver deliveries, loading/unloading of trailers, cross docking and customer service operations in a manner consistent with company services and cost… more
- Amphenol CIT (St. Augustine, FL)
- …is an opportunity to develop excellent product and company knowledge and grow into customer -facing or operations roles. The PMC role is ideal for someone with ... of education and experience. + Product management, inside/outside sales, and customer service experience helpful. + Manufacturing operations experience helpful… more
- Cardinal Health (Tallahassee, FL)
- …volume, there are times throughout the year where overtime is mandated. **_What Customer Service Operations contributes to Cardinal Health_** Customer ... through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services… more
- Coinbase (Tallahassee, FL)
- …background in machine learning, experimentation, and statistical analysis applied to product, customer experience, or operations . * Proven ability to partner ... modeling, we produce insights which directly move the company's bottom line. Customer Support/Experience is one of the most critical touchpoints in Coinbase's… more
- Allied Universal (Jacksonville, FL)
- …assessment, and analysis to produce in-depth reports to support a variety of customer operations and help mitigate natural and man-made threats against ... and use critical thinking to identify whether action is needed to protect customer assets + Utilize the crisis communication process to quickly inform/respond to… more
- TECO Energy (Tampa, FL)
- …of completion of identified work. + Maintains communications with Customer Experience Departments, Operations Management, Scheduler-Coordinators and Centralized ... Investigate and recommend timely resolutions of customers concerns by collaborating with Operations to provide excellent customer service. Maintains customer … more
- Celestica (Orlando, FL)
- …the MSA. Provides performance reporting & analysis for monthly commercial and operations reviews & quarterly Customer Satisfaction. **Physical Demands** + Duties ... manage a team of multiple global program managers / Customer Focus Team leads or a group of customers...to be meaningful in achieving superior results in complex operations + Five years experience in Account Management, Bus.… more
- Robert Half Office Team (Tampa, FL)
- Description We are looking for an experienced Customer Service Supervisor to oversee day-to-day operations and ensure exceptional service delivery within our ... standards, and supporting staff performance. Responsibilities: * Supervise and coordinate daily operations within the customer service team to ensure smooth… more