- Penguin Random House (NY)
- Customer Operations Manager/Senior Manager, Sales, Penguin Random House (Open to Remote) Join our dynamic team at Penguin Random House as a Customer ... digital supply chains, providing exposure to all book formats and customer types. The Customer Operations Manager is responsible for gaining an understanding… more
- American Airlines (New York, NY)
- …methods of maximizing revenue and controlling expenses + Oversees day to day customer service operations + Solicits ideas and/or feedback from employees and ... This job is a member of the Hubs and Gateways Team, within the Customer Experience Division. + Responsible for the efficient use of resources to ensure operational… more
- Amazon (Port Chester, NY)
- …and a commitment to delighting our customers. You will assist with customer service operations and floor leader responsibilities. Key job responsibilities ... customer issues, where appropriate. - Contribute to continuous improvement of the customer experience and operations by participating in the development of… more
- Intuit (New York, NY)
- **Overview** As a Senior Manager of Customer Strategy & Operations , you will play a critical role in driving customer success transformation across Intuit's ... programs with measurable outcomes. + Proven track record in Customer Success, GTM transformation, or GTM Operations ,...in Customer Success, GTM transformation, or GTM Operations , ideally in SaaS or technology environments. **Skills** +… more
- Fiserv (New York, NY)
- …scale, come make a difference at Fiserv. **Job Title** Sr. Manager of Product Operations - SMB Digital Customer Experience (CX) & Engagement **Sr. Manager of ... Product Operations - SMB Digital Customer Experience (CX) & Engagement** **About the Role** Join a transformative team redefining how small and mid-sized… more
- HarperCollins Publishers (New York, NY)
- …looking to expand your portfolio? HarperCollins is looking for an Associate Director, Customer Operations to lead our efforts to increase operational efficiency ... based out of our New York office. **Responsibilities** + Oversee day-to-day customer operations for the division, including order management + consolidation,… more
- City of New York (New York, NY)
- …transparently to instill public confidence and encourage compliance while providing exceptional customer service. The Customer Operations Division has ... City Register's Office, and the Land Records, Adjudication, and Collections divisions. Customer Operations is charged with the processing of tax payments,… more
- Cardinal Health (Albany, NY)
- …+ Possesses understanding of service level goals and objectives when providing customer support. + Demonstrates ability to respond to non-standard requests from ... vendors and customers. + Possesses strong organizational skills and prioritizes getting the right things done. **_Responsibilities_** + Submitting medical documentation/billing data to insurance providers + Researching and appealing denied and rejected claims… more
- Meta (New York, NY)
- …(project management, consulting experience, data analysis or technical systems) and/or customer operations 14. Experience communicating with a variety of ... with businesses, find potential customers, and/or build community. Within Meta our Global Operations team aims to create a safe, inclusive environment for the people… more
- PSI Services (Albany, NY)
- …The Operations Manager in PSI's Licensure team monitors daily client and customer operations to ensure they receive superior service. This role will be ... **Description** **Title:** Operations Manager (Cosmetology and Barber) **Location:** Remote-US **Salary:**...5+ total years of progressively responsible roles relating to customer and/or client support in a services industry +… more