- Amazon (New York, NY)
- …build generative AI models and pipelines, and deliver state-of-the-art solutions to customer 's business and mission problems. Your team will be working with ... to address real-world problems. The successful candidate will possess both technical and customer -facing skills that will allow you to be the technical "face" of AWS… more
- Verint Systems, Inc. (Albany, NY)
- At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations discover opportunities previously only scarcely ... Manager - Cloud Ops & SRE within Verint's Cloud Operations team, you will be a key driver of...problems are addressed at the root cause level-improving uptime, customer satisfaction, and operational efficiency. This role blends traditional… more
- Amazon (New York, NY)
- …worldwide. You will harness the power of the cloud to automate security operations and empower our clients with unparalleled capabilities. You will thrive in a ... you will pioneer technically advanced security solutions to enable impactful customer initiatives. Building on those experiences you'll collaborate AWS service teams… more
- Amazon (New York, NY)
- …and Sales leadership to ensure quota alignment with overall revenue targets. Customer Segmentation: Spearhead the creation and refinement of customer ... segmentation models specific to Professional Services. Identify high-value customer segments and develop targeted strategies to maximize revenue potential. Sales… more
- Marc Jacobs (Central Valley, NY)
- …using available data/systems to better understand performance and sales opportunities Customer Experience: + Deliver excellence; strive to exceed the expectations of ... ensure that all individuals feel welcomed, valued and included Operations : + Manage the day-to-day operations of...Minimum of 3+ years' experience managing others within a customer service environment required + Proven record of motivating,… more
- The Hartford (New York, NY)
- …support West Coast business hours. The Account Manager, as part of Global Specialty Operations , will serve as a critical partner to the Excess Casualty and Primary ... etc.) * Serve as a point of contact for brokers and provide optimal customer service experience on behalf of the company * Careful adherence to compliance standards… more
- Amazon (New York, NY)
- …growth of the business and the company's mission "to be Earth's most customer -centric company" makes the customer fulfillment business bigger and more complex ... analyzing the performance of our Supply Chain end-to-end and deploying Operations Research, Machine Learning, Statistics and Econometrics models to improve decision… more
- The Hartford (New York, NY)
- …week (Tuesday through Thursday). The Account Manager, as part of Global Specialty Operations , will serve as a critical partner to the Property Casualty Wholesale ... etc.) + Serve as a point of contact for brokers and provide optimal customer service experience on behalf of the company + Careful adherence to compliance standards… more
- Fortive Corporation (New York, NY)
- …and contractor staff. + Work closely with to determine root cause of customer success and failures and drive requirements for process enhancement and development as ... needed. + Partner with internal cross-functional teams to understand customer goals and key performance metrics and exceed those goals yearly. + Provide input on new… more
- Amazon (New York, NY)
- …pricing strategies. The organization comprises two specialized teams: Strategic Customer Engagements, which guide transformative deals with industry leaders, and ... & Experiences, which scales and optimizes pricing solutions across our diverse customer base. Within GDSP, you will develop deep expertise in cloud economics,… more