- Pearl Interactive Network (Albany, NY)
- …+ **Reporting & Analysis:** + Analyze data to assess the effectiveness of customer service operations and identify trends in performance. + Interact with ... quality assurance or a similar role, with a focus on monitoring customer service operations and performance. + Strong analytical skills with the ability to… more
- PagerDuty (Albany, NY)
- …efficiency at scale with the PagerDuty Operations Cloud. The PagerDuty Operations Cloud combines AIOps, Automation, Customer Service Operations and ... PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Half of the Fortune 500 and nearly 70% of the Fortune 100 trust PagerDuty as essential… more
- Deloitte (New York, NY)
- …Professionals will serve our clients through the following types of work: * Customer Operations | modernize, deploy, and operate office capabilities and business ... NetSuite Implementation Senior Consultant Customer is creating a new model for a...processes across sales operations , quote-to-cash, and revenue management team * Sales Excellence… more
- Capgemini (New York, NY)
- …activate their audience with new data-driven marketing methods, and master their customer -focused operations . ** ** **Applicants for employment in the US ... candidate is motivated to deliver high-quality work to drive customer satisfaction. This person uses their insights and ability...of their business needs, from strategy and design to operations , fueled by the fast evolving and innovative world… more
- WM (Syracuse, NY)
- …department of Shred-it Syracuse NY; providing leadership. Acts as the liaison between customer , operations , CSRs, and the support team. **Key Job Activities:** + ... Manage customer interaction records to resolve service issueso Monitor operations and staff and recommends, when necessary, changes in methods, procedures,… more
- PagerDuty (Albany, NY)
- …efficiency at scale with the PagerDuty Operations Cloud. The PagerDuty Operations Cloud combines AIOps, Automation, Customer Service Operations and ... PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Half of the Fortune 500 and nearly 70% of the Fortune 100 trust PagerDuty as essential… more
- PagerDuty (Albany, NY)
- …efficiency at scale with the PagerDuty Operations Cloud. The PagerDuty Operations Cloud combines AIOps, Automation, Customer Service Operations and ... PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Half of the Fortune 500 and nearly...+ Drive product decisions with a strong focus on customer value measured through product engagement and feedback, and… more
- Amazon (New York, NY)
- …issues A day in the life * Facilitate and attend weekly meeting with Customer (s)' operations /supply chain team(s) to walk through how they forecast. * Conduct ... growth with some of the most influential Consumables Selling Partners and the AVS Customer Success Manager team. AVS Supply Chain Managers will play a critical role… more
- Kyndryl (Albany, NY)
- …of subject matter experts (SMEs) to deliver innovative solutions that enhance customer journeys, improving customer technology operations , and integrate ... across the C-suite, spanning the intersection between complex Business and IT customer solutions, transformations that impact across the entire customer … more
- conEdison (New York, NY)
- …experience must include experience in at least one of the following functional areas: Customer Accounting, Customer Operations , Support Operations , ... and experience in developing systems specifications. Required + Experience with Customer Service processes is preferred. Preferred + Experience in Communication… more