- General Dynamics Information Technology (Mclean, VA)
- …part in improving how agencies operate. We are seeking a proactive and customer -focused IT Operations Manager to oversee our frontline IT support team. ... Required:** Yes **Job Description:** Transform technology into opportunity as an IT Operations Manager with GDIT. A career in enterprise IT means connecting and… more
- Lumen (Richmond, VA)
- …plans to support integrations, reductions, and daily workload needs across Finance, Operations , Customer Success, and Sales Account Teams. + Lead competitive ... expense recognition. + Lead onboarding, training, and integration of new Network Expense Operations employees in India by end of 2025. + Support the Lumen… more
- Cardinal Health (Richmond, VA)
- …Friday 8:30 am-5:00 EST (remote) rotate Saturday's based on business need.** **_What Customer Service Operations contributes to Cardinal Health_** Customer ... through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services… more
- Coinbase (Richmond, VA)
- … relationships that are essential to Coinbase achieving its mission. Using your customer support, operations , and team leadership skills you will play a ... phone, messaging, email) * Manage and support initiatives aimed at streamlining operations and improving customer experience metrics. Achieve SLAs, productivity… more
- Wolters Kluwer (Glen Allen, VA)
- …of CRM and other support software. + Process Improvement: Skilled in optimizing customer service operations . + Industry Knowledge: Updated knowledge of relevant ... place here. (https://youtu.be/OZ2kSzAaXK4?si=sDgZ7DZUbMnBddMq)** **What We Offer: ** The Senior Customer Service Representative role offers growth potential opportunities, professional… more
- BAE Systems (Manassas, VA)
- …and the Program Office for providing program status and resolving problems. Presents Operations status to Customer , Program Management, and/or Operations ... and the Program Office for providing program status and resolving problems. Presents Operations status to Customer , Program Management, and/or Operations … more
- Ford Motor Company (Richmond, VA)
- …ticketing/ operations including triage, troubleshooting, and resolution of eCommerce customer , dealer, and supplier issues within Service Level Agreement targets ... Master's Degree + Ford or other Automotive Field Experience + Operations Center or Customer Call Center experience + PS&L Experience + Product Management… more
- BAE Systems (Manassas, VA)
- …and the Program Office for providing program status and resolving problems. Presents Operations status to Customer , Program Management, and/or Operations ... **Job Description** BAE Systems is seeking a highly skilled Operations Program Manager to join our team in Manassas,...and in-house fabrication, aligning with internal program objectives and customer requirements. In this Role, the OPM will serve… more
- Penske (Sterling, VA)
- …and expertise you need to succeed in all aspects of our business: sales, operations , finance, customer service, technology and more. You'll collaborate with a ... Summary:** Take charge. Think fast. Move forward. As a Sales and Operations Management Trainee in our fast-paced environment, you will use your hard-earned… more
- Under Armour, Inc. (Richmond, VA)
- …**Purpose of Role** The Customer Service Systems Operations ... Customer Service Systems Ops Analyst ** Customer ...programs for new and current teammates. * Partner with Operations Team to gather contact data, reporting out on… more