- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …Assurance Analysts provide QA support to monitor performance for all Military OneSource operations to meet minimum standards in the SLAs and Performance Metrics. In ... this role they will monitor customer interactions and review/analyze customer feedback to evaluate overall customer experience. Assigns root cause and… more
- CVS Health (Albany, NY)
- …alternatives to satisfy Client needs while minimizing impact on systems and operations ; Solicits and assesses internal and external customer feedback to ... and every day. **Position Summary** Responsible for directing all aspects of customer benefit plan implementation of Self- funded New Business Clients. Partner with… more
- KeyBank (Boulevard, NY)
- …and external clients. A strong emphasis is placed on customer -centric decision-making, inter-team collaboration, and effective communication to achieve business ... processes, identifying opportunities for improvement, and managing software product operations and delivery. **Key Responsibilities** + Assess and improve product… more
- M&T Bank (Buffalo, NY)
- …network. This role sits at the intersection of data, strategy, and customer experience - supporting front-line teams with actionable insights, improving reporting ... be a key player in shaping how we understand our product portfolio, customer profitability, and banker performance across markets. **What You'll Do:** + **Lead… more
- Citigroup (Getzville, NY)
- …with Markets trading businesses, 2nd Line Credit Risk, and Operations /Technology. **Responsibilities** : + Monitor Intraday Counterparty Credit Exposures against ... Managers to either implement a solution to allow the customer to continue to trade within risk appetite or...close coordination with Trading, Sales, Risk Management, Technology and Operations . * Monitor the settlements exception queue for each… more
- Molina Healthcare (Buffalo, NY)
- …project test requests and scope. * Performs research and analysis of customer -initiated inquiries and requests, utilizing technical tools as necessary to fully test ... questions from project and cross functional teams regarding business, technical and operations rules that may impact testing. * Develops technical tests to validate… more
- University of Rochester (Brighton, NY)
- …GENERAL PURPOSE Recommends, plans, evaluates and translates clinical practice, operations , policy and procedures into electronic content and workflows. Configures ... the electronic health record system to improve operations , standardize processes, gain workflow efficiencies and improve patient care. Assists with leading tasks,… more
- Oracle (Albany, NY)
- …to the product and engineering organization with end-to-end product ownership as a whale customer lead. The scope and complexity of the role requires team members to ... corporate and business requirements. + Participate and contribute to broader Sales & Operations Planning (S&OP) to ensure capacity investments are made at the right… more
- SUNY Upstate Medical University (Syracuse, NY)
- …NRO Office Assistant including, but not limited to, managing the front-end operations of the office; including inventory, ordering, and routine maintenance of office ... supplies/equipment, day-to-day front office operations , processing paperwork, onboarding of new employees, verifying conditions...internal and external customers with a high level of customer service. Respond to questions from hiring managers and… more
- Highmark Health (Albany, NY)
- …Experience in one or more of the following: healthcare operations , compliance, auditing, investigations, regulatory accreditation, process improvement, project ... management and/or managed care operations **Knowledge, Skills and Abilities** + Strong written and...+ Strong written and oral communication skills. + Strong customer orientation with excellent interpersonal skills, including interview techniques,… more
Recent Jobs
-
Injection Molding Technician
- Procter & Gamble (Boston, MA)
-
Med Tech / Caregiver ( PRN ) - The Oaks
- Trinity Health (Muskegon, MI)
-
Recruiter - Veterans Encouraged to Apply
- Gavin de Becker & Associates (San Antonio, TX)
-
Sr CRA Loan Specialist
- Fifth Third Bank, NA (Columbus, OH)