- Sprinklr (NY)
- Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at ... scale - across every customer touchpoint. By combining human instinct with the speed...business relationships with internal business partners to maintain smooth operations * Participate in maintaining up to date desktop… more
- Cardinal Health (Whitestone, NY)
- …- Friday: 7:30am-4:00pm **What Inventory Management contributes to Cardinal Health:** Operations is responsible for materials handling and product distribution in a ... is accountable for the design and execution of demand planning and customer forecasting systems, supply planning, product deployment and expediting processes, and… more
- Oracle (Albany, NY)
- …organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This ... primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …Assurance Analysts provide QA support to monitor performance for all Military OneSource operations to meet minimum standards in the SLAs and Performance Metrics. In ... this role they will monitor customer interactions and review/analyze customer feedback to evaluate overall customer experience. Assigns root cause and… more
- CVS Health (Albany, NY)
- …alternatives to satisfy Client needs while minimizing impact on systems and operations ; Solicits and assesses internal and external customer feedback to ... and every day. **Position Summary** Responsible for directing all aspects of customer benefit plan implementation of Self- funded New Business Clients. Partner with… more
- KeyBank (Boulevard, NY)
- …and external clients. A strong emphasis is placed on customer -centric decision-making, inter-team collaboration, and effective communication to achieve business ... processes, identifying opportunities for improvement, and managing software product operations and delivery. **Key Responsibilities** + Assess and improve product… more
- M&T Bank (Buffalo, NY)
- …network. This role sits at the intersection of data, strategy, and customer experience - supporting front-line teams with actionable insights, improving reporting ... be a key player in shaping how we understand our product portfolio, customer profitability, and banker performance across markets. **What You'll Do:** + **Lead… more
- Citigroup (Getzville, NY)
- …with Markets trading businesses, 2nd Line Credit Risk, and Operations /Technology. **Responsibilities** : + Monitor Intraday Counterparty Credit Exposures against ... Managers to either implement a solution to allow the customer to continue to trade within risk appetite or...close coordination with Trading, Sales, Risk Management, Technology and Operations . * Monitor the settlements exception queue for each… more
- Molina Healthcare (Buffalo, NY)
- …project test requests and scope. * Performs research and analysis of customer -initiated inquiries and requests, utilizing technical tools as necessary to fully test ... questions from project and cross functional teams regarding business, technical and operations rules that may impact testing. * Develops technical tests to validate… more
- University of Rochester (Brighton, NY)
- …GENERAL PURPOSE Recommends, plans, evaluates and translates clinical practice, operations , policy and procedures into electronic content and workflows. Configures ... the electronic health record system to improve operations , standardize processes, gain workflow efficiencies and improve patient care. Assists with leading tasks,… more