- City of New York (New York, NY)
- …solver providing a high-level of customer service to OMB staff. The analyst will contribute to improving IT operations and infrastructure by evaluating, ... Job Description TASK FORCE: Information Systems UNIT: Service Desk Operations JOB TITLE: One (1) Assistant Analyst /...full-time experience as a Help Desk technician or other customer support role. Analyst ($74,893): Bachelor's degree… more
- Santander US (New York, NY)
- …for LATAM. The Relationship Analyst reports to the Sr. Relationship Analyst Coordinator. **Position Duties / Responsibilities** ** CUSTOMER SERVICE** * Check ... Relationship Analyst Country: United States of America **Your Journey...problem solving, while exercising judgment regarding proper handling of customer requests. The individual possesses strong organizational and communication… more
- University at Albany (Albany, NY)
- …problems. Under the leadership and direction of the D&MC Manager, the Analyst is responsible for ensuring internal and customer -facing documentation is ... Albany, seeks applicants for a Desktop and Mobile Computing (D&MC) Analyst . ITS manages and supports nearly 7,000 university-owned faculty/staff, classroom,… more
- City of New York (New York, NY)
- …Open to candidates who are permanent in the civil service title of Staff Analyst and the comparable titles of Procurement Analyst and Contract Specialist Within ... is tasked with managing Personnel Actions, Contracts & Procurement, Budget, Operations , and Fiscal Management. The Bureau of OEA Administration collaborates closely… more
- conEdison (New York, NY)
- …teams and stakeholders. Required + Equivalent/Relevant work experience is inclusive of Customer Billing and Account Management experience in either CECONY or ORU ... Experience for CSS/CIMS; OR equivalent meter data management ; OR Meter Operations or Metering Asset Management experience. Preferred + Experience with meter data… more
- Capgemini (New York, NY)
- **Job Title:** Senior Service Management Consultant - ServiceNow Business Analyst / ATF Test Lead **Location:** Remote, US **Travel:** 25% **Job description:** ... Resource must have the ability to perform Business Analyst and ATF Test Lead activities. ServiceNow Business ...Prepare and lead process and platform requirement workshops with customer sponsors and key stakeholders to provide guidance on… more
- TD Bank (New York, NY)
- …ambiguous situations. + Demonstrated storytelling skills and documentation skills. The Senior TDS Operations Analyst will act as a cross functional process ... This position is for a **Senior Test / QA Analyst ** in our Payment and Deposits Solutions team and...with customers, partners and vendors by representing the broader Operations function, addressing complex customer issues within… more
- Albany Medical Center (Albany, NY)
- …Day (United States of America) Salary Range: $71,612.39 - $110,999.20 The Epic Analyst is responsible for building, maintaining and modifying Epic and other third ... and assess available technologies to create development specifications. The Epic Analyst evaluates the internal technical needs of the organization and recommends… more
- Pearl Interactive Network (Albany, NY)
- …** to help monitor, evaluate, and enhance performance across our contact center operations . The **Quality Assurance Analyst (QAA)** is responsible for ensuring ... + **Reporting & Analysis:** + Analyze data to assess the effectiveness of customer service operations and identify trends in performance. + Interact with… more
- Amazon (New York, NY)
- …management, Controllership and Governance, Risk and Compliance (GRC) process for World Wide Operations IPAT team. The Senior Financial Analyst will partner with ... At Amazon, we're working to be the world's most customer -centric company. Driving innovation on behalf of customers is...to deliver on this mission. As member of the Operations Insights, Planning, Analytics and Technology (IPAT) team, this… more