- The Hertz Corporation (Fresno, CA)
- The ** Customer Operations Manager ** focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer ... directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the… more
- NVIDIA (Santa Clara, CA)
- We are looking for a strategic Senior Customer Success Operations Manager to lead scalable customer insights initiatives that inform adoption strategies, ... and support business growth. This role sits at the intersection of data, operations , and customer engagement. This role plays a critical part in shaping how we… more
- Newegg Inc. (Diamond Bar, CA)
- Job Description + Oversee daily operations of customer service contact centers, ensuring high standards of service delivery and operational efficiency. + Lead ... field. + Minimum of 5 years of progressive experience in customer service operations or contact center management. + Proven experience managing cloud-based… more
- American Airlines (San Francisco, CA)
- …methods of maximizing revenue and controlling expenses + Oversees day to day customer service operations + Solicits ideas and/or feedback from employees and ... a professional and positive manner to all customers + Assists Directors with Customer Service Manager interviews and selections + Aids/guides the development of… more
- American Airlines (Los Angeles, CA)
- …board! **Why you'll love this job** + American is looking for a goal-oriented Customer Service Manager (CSM) who wants to elevate their experience, knowledge, ... creating a safe, reliable operation while delivering an exceptional customer experience. + Also, being energized by a fast-paced...is a member of the Airports Team within the Customer Experience Division + The pay range for this… more
- HTC Global Services Inc (Los Angeles, CA)
- …required and background checks and other customer requirements. In addition, the operations manager will support the Client Executive in: + Creation and ... Disability Insurance, and a variety of other perks. Role: Operations Manager + Plays a key role...to create operational reports that are required for the customer review and oversight. These include project allocation reports,… more
- Compass Group, North America (Los Angeles, CA)
- …procedural standards and expectations for the on-site retail operation as well as customer experience. The Retail Operations Manager will directly report ... MLS All-Star Games. **Job Summary** As the Rank+Rally Retail Operations Manager you will assist the Director...training and development of retail team that exemplify best-in-class customer experience. + Knowledge and ability to execute Rank… more
- Republic Services (Escondido, CA)
- … Support Specialist provides assistance and support to customers, Sales, Facility Operations , Customer Service Manager and management by coordinating ... forms, and preparing reports, etc. Processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction. Expedites the steady… more
- Confluent (Sacramento, CA)
- …support the various stages of the Confluent customer journey at scale. The Operations Manager will work closely with the Professional Services Operations ... **About the Role:** This role will provide operational support to the PS Operations Americas organization, which delivers a portfolio of services optimized to… more
- Robert Half Office Team (El Segundo, CA)
- Description We are looking for an experienced Senior Manager of Customer Experience & Loyalty Operations to join our team on a contract basis in El Segundo, ... Design and manage loyalty programs, including Surprise & Delight initiatives tailored to customer tenure and behavior. * Oversee vendor operations and ensure… more