- Momentive Performance Materials Inc. (Niskayuna, NY)
- …and develop Customer Service Representatives, ensuring the day-to-day execution of Customer Service operations ; monitor team performance and contribute ... Job Title: Customer Service Manager Summary:In this role,...Service KPIs dashboard to pilot the activity; monitor the performance of the team, and communicate to the main… more
- Anywhere Real Estate (New York, NY)
- **Key Responsibilities:** ** Performance Marketing & Funnel Optimization (40-50%)** + Architect strategic marketing campaigns that span the full customer ... and retention. + Design and execute test-and-learn strategies to optimize digital marketing performance across the funnel; with a focus on owned channels. + Analyze… more
- Ryder System (Rochester, NY)
- …and Supply Chain Services in the World! **Summary** The ** Manager Customer Logistics** will oversee the day-to-day operations within an assigned function, ... and is responsible for all aspects of Operations and Account Management . Mainly responsible for the...Customer service satisfaction and expectation management + Staffing performance management and development of exempt and non-exempt employees… more
- Lockheed Martin (Owego, NY)
- …of our program team, you will be responsible for driving key performance metrics that directly impact operational readiness and mission success\. Your expertise ... teams, will be essential in optimizing product support and logistics performance in a fast\-paced and dynamic environment\. **THE WORK** Apply advanced… more
- LiveRamp (New York, NY)
- …on the forefront of rapidly evolving compliance and privacy requirements.** As a Customer Success Manager for Data Partnerships at LiveRamp, you will play ... implement, monitor, and optimize strategic success plans that are unique for each customer , including clear objectives and key performance indicators, to ensure… more
- SAP (New York, NY)
- …designed for talent who are early in their career. **Who You'll Become** The Customer Success Manager (CSM) works directly with customers to guide them through ... their business journey with our solutions. The CSM works to increase customer satisfaction, retention, renewals, references, and upsells for Cloud products within… more
- Google (New York, NY)
- …business growth. + Collaborate with cross functional teams, including strategy and operations , marketing, technical teams, and Vendor Performance peers, to ... practical experience. + 4 years of experience in management consulting, sales operations , business strategy or corporate advisory, or 2 years of experience with… more
- Michaels (Medford, NY)
- …processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in leading and managing ... Store - Medford, NY Deliver a customer centric shopping experience by managing and delivering...floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team;… more
- Amazon (New York, NY)
- Description As a Customer Success Manager , you'll help grow footwear brands for Zappos on Amazon. You'll manage brand relationships, develop business plans, and ... execute business plans that drive selection growth, operational excellence, and improved customer outcomes. * Analyze performance data (sales, FO%, ROAS,… more
- Price Chopper (Oneonta, NY)
- …all front end policies and procedures are adhered to at all times. Assists the Customer Service Manager to ensure that all company programs are communicated to ... in accordance with company regulations. Responsible to assist the Customer Service Manager in the maintenance of...Must be at least 18 years of age. Satisfactory Performance Reviews. Strong Organizational skills and ability to multi-task.… more