- Bausch + Lomb (Rochester, NY)
- …follow-up, communication, high attention to detail, and professional demeanor. **Responsibilities** ** Order Management :** + Manage order processing via ... to customer information requests, and resolve standard customer and order issues. The Customer...Responsible for escalating inquiries and issues and logging all customer communication in customer relationship management… more
- ITT (Seneca Falls, NY)
- …for overseeing business strategy execution and managing day-to-day operations within the Order Management Organization. This organization includes Order ... and Project Management . The position ensures flawless execution of order management processes while driving profitability and operational excellence.… more
- Northeast Shared Services (Schenectady, NY)
- …and customer databases is a plus. + Experience with online order management , loyalty programs, or digital customer service tools is a plus. + B2B or ... matter experts, dig into issues) when necessary. Communicate any barriers to customer resolution to department management . Create, maintain and update records… more
- Mirabito Energy Products (Binghamton, NY)
- …navigate industry specific software. + Initiates required action for response to customer service requests for order changes, including the maintenance of ... Position: Home Comfort Customer Service Representative Reports to: Regional Manager Status:...products and services to customers based on purchase or order history. + Receives inquiries from and/or contacts the… more
- Cardinal Health (Whitestone, NY)
- … Management is also responsible for maintaining a high level of customer service through the management of forecasts, procurement activity, customer ... on work demands. + Monday - Friday: 7:30am-4:00pm **What Inventory Management contributes to Cardinal Health:** Operations is responsible for materials handling… more
- Eaton Corporation (Syracuse, NY)
- …box. + Advise customers of product availability, price, and order management questions. + Accurately processes all customer requests including purchase ... Eaton's ES GEIS CHD division is currently seeking a Customer Service Representative - Tier 1. This role is...and responds to inquiries or problems involving stock or order management issues. You will be responsible… more
- Oracle (Albany, NY)
- …clients. You will partner closely with cross-functional teams, including ** Order Management , Procurement, Manufacturing, Transportation, PLM, and Integration** ... with **cross-functional teams** to ensure seamless integration between WMS, Inventory, Order Management , Procurement, and Transportation systems. + Partner with… more
- Robert Half Office Team (Buffalo, NY)
- …and escalate complex issues to management when necessary. * Maintain accurate customer records and monitor order progress using the designated software. * ... with internal departments, such as shipping and operations, to ensure timely order fulfillment. * Proactively identify customer needs and offer tailored… more
- Otsuka America Pharmaceutical Inc. (Albany, NY)
- …aligning medical/business objectives. + **Platform Management ** : Lead the management and optimization of customer engagement platforms, including marketing ... engagement technologies and trends, identifying opportunities for implementation. + **Budget Management :** Manage the budget for customer engagement initiatives,… more
- GCI Communication Corp (Syracuse, NY)
- …and customer account information. + Demonstrated understanding of cash management and ability to protect company assets following company policies and ... GCI's Assistant Mgr, Customer Service Sales Operations will act as the...to successful resolution or escalate to appropriate member of management if needed. + Support employees in a coaching… more