- Oracle (Albany, NY)
- …intelligent, autonomous agents that enhance service request automation, knowledge management , agents that handle real-time digital customer interactions ... for the AI Agent and Agentic apps within the customer service domain as part of the Fusion CX...**Team Leadership:** + Build and mentor a world-class product management team focused on AI Agents, fostering a culture… more
- Nutanix (New York, NY)
- …new accounts and existing customers. + Demonstrate experience with SFDC or other Customer Relationship Management tools in order to effectively provide ... in the region to collaborate on customized technical solutions to address our customer 's needs, and you'll have access to our broader sales and field marketing… more
- Google (New York, NY)
- Program Manager, Deal Management Process Office, Google Cloud _corporate_fare_ Google _place_ Sunnyvale, CA, USA; Atlanta, GA, USA; +4 more; +3 more **Advanced** ... years of experience in go-to-market strategy, sales operations, strategy and operations, management consulting, finance, or program management . + Experience in… more
- Impact Fire (Lynbrook, NY)
- …and regional account customers. Academy Fire offers unparalleled expertise in the management of multi-site fire and life safety protection. Through our customer ... a year. **Academy Fire Life Safety is seeking National Customer Service Representatives!** We are looking for **professional** employees...various stages of the life cycle of a work order . They provide frontline assurance that our clients requests… more
- Google (New York, NY)
- …migration and remove technical impediments. You will collaborate with Sales and Customer Engineering (CE) management on staffing, organizing and training the ... Head of Customer Engineering IV, SAISV, Google Cloud _corporate_fare_ Google...career development, including account mapping, quota setting, quarterly/annual performance management , and managing sensitive information. + Experience engaging with,… more
- World Wide Technology (New York, NY)
- …leading teams to deliver technology programs + Experience working with Enterprise customer stakeholders + Expertise across program management and delivery ... well-organized, and understands the various components to implementing solutions for the customer , from initiation to business value realization. She or he works… more
- Guardian Life (New York, NY)
- As a Product Owner, supporting our Wealth Management business, you will be responsible for translating the product vision and strategy into actionable tasks, ... ensuring alignment with customer needs and organizational goals. The Product Owner role...participate in Agile ceremonies, and continuously learn Agile product management practices under the guidance of a senior Product… more
- Walgreens (Spring Valley, NY)
- **Job Description:** + Models and delivers a distinctive and delightful customer experience. + Registers sales on assigned cash register, provides customers with ... pharmacy systems to obtain patient and drug information and process prescriptions. ** Customer Experience** + Engages customers and patients by greeting them and… more
- Oracle (Albany, NY)
- **Job Description** This pivotal role is responsible for transforming customer data into clear, actionable insights that shape the strategies driving our customers' ... satisfaction, and long-term success. As an Insights Analyst, you will analyze customer behaviors and business trends, define and standardize KPIs, measure the… more
- Butler America (East Syracuse, NY)
- …Qualifications: * Working knowledge of call center tools such as CRM ( Customer Relationship Management software) and phone tools (Salesforce experience ... Call Center Customer Service Rep Location: East Syracuse, NY (13057)...from mostly existing customers / equipment distributors seeking to Order by phone - after-market replacement components. + Our… more