- iCIMS (Albany, NY)
- …cultural transformation toward reliability-first engineering practices across the organization + Partner closely with Customer Success to ensure customer ... teams across the US, Ireland, and India while ensuring optimal customer outcomes through proactive issue prevention and rapid incident resolution. **Success… more
- Dell Technologies (NY)
- …fellow employees. **What you'll achieve** As a **Solutions Engineer** , you will be key partner of a customer facing sales team. The SE will become a "trusted ... this is a remote role, but will require up to 40% travel to customer sites. The Solutions Engineer is a seasoned professional who has extensive technical experience… more
- Rocket Software (Albany, NY)
- …truly BELIEVE in what they're doing!** **Job Description Summary:** The Senior Customer Solutions Engineer is an Enterprise Content Management (Mobius ECM) product ... to our customers. In this role, you will also work closely with Rocket's partner community to build their knowledge and independence around pre and post sales tasks.… more
- The Hertz Corporation (Albany, NY)
- …excellence converge. In this role, you will serve as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology, and ... We are seeking a Customer Experience Manager to lead CX strategy and...service recovery, rental pickup and drop off experiences + Partner with Insights & Analytics to shape CX narratives… more
- Amazon (New York, NY)
- …the future of the financial services industry through the translation of a customer vision into actions that realize long-term value through innovation? Do you have ... you. Amazon Web Services (AWS) is seeking a Principal Customer Solutions Manager (CSM) to come join our Global...adoption lifecycle through the introduction of AWS services, AWS partner solutions, AWS best practices, and other. Enablement: You… more
- DoorDash (New York, NY)
- About the Team The Customer Success team at SevenRooms is the heartbeat of our customers. We're a diverse, global group of empathetic relationship builders, curious ... of our product, data, and our customers' business goals. We are customer -obsessed and thrive on turning challenges into long-term success. About the Role… more
- Amazon (New York, NY)
- Description Our Amazon Vendor Services team is seeking a Manager of Customer Success to lead a team responsible for the growth and development of some of the most ... you will be responsible for all business and operational objectives of your Customer Success Management team. You'll drive the creation and execution of strategies… more
- Amazon (New York, NY)
- …to make long-term strategic impacts on customers and businesses? As a Manager, Customer Success Management on the Household Essentials team, you will lead a team ... of Customer Success Managers responsible for influencing growth across the businesses of Amazon's top vendor partners while improving end- customer and vendor… more
- Capgemini (New York, NY)
- **Job Title** : Solution Architect - Customer Service Management **Location** : Dallas, Texas ideally; or, Chicago, IL; Dallas, TX; Houston, TX; Atlanta, GA; NY, NY; ... area near NY **Travel** : 25% **Job description:** Platform Solution Architect - Customer Service Management (CSM) | ESM - D2 Location: Dallas, Texas Reports to:… more
- Amazon (New York, NY)
- …their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud ... solutions. You will be responsible sales support, ensuring alignment to customer business outcomes and value realization. The AWS Professional Services organization… more