- ABM Industries (Plano, TX)
- …+ Inform customer when arriving at or leaving the job and when planning to return. + Explore a customer complaint to determine the real problem. ... handling heavy workload of calls + Upon receiving a customer complaint, follow systematic questioning techniques and relate answers...+ Respond to customer complaints with the proper amount of sympathy and… more
- TD Bank (Dallas, TX)
- …assigned Lockbox services and programs including features, benefits and characteristics that meet customer needs and are priced to meet the Bank's profit and loss ... for necessary investments and monitoring performance to optimize profitability and customer satisfaction. The candidate must have deep industry experience and be… more
- Republic Services (Odessa, TX)
- **POSITION SUMMARY:** The Territory Sales Manager - ES is responsible for planning , organizing, directing and coordinating the activities of the sales team for ... personnel to provide training and coaching. + Manages sales performance and customer interaction through a leading CRM tool. Regularly reviews sales activity funnels… more
- JPMorgan Chase (Plano, TX)
- …will work closely with Product, Sales, and Operations teams to evaluate customer feedback, pinpoint areas for enhancement, and create actionable insights. **Job ... responsibilities** + Conducts comprehensive analysis on customer feedback to evaluate trends, and client behavior + Understand user behavior, pain points &… more
- Concentrix (Austin, TX)
- …providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic ... desire to be part of a company whose vision is to continuously be the greatest customer engagement services company in the world? Do you want to be part of a company… more
- Wolters Kluwer (Coppell, TX)
- … customer needs into engineering requirements, stakeholder engagement, go-to-market planning , and defining and tracking success metrics. Preferred Experience: * ... capacity** ESSENTIAL DUTIES AND KEY RESPONSIBILITIES * Develop a knowledge of Medi-Span's customer profiles - with a focus on commercial healthcare segments such as… more
- 7-Eleven (Irving, TX)
- …Senior Marketing Analyst to join our growing team and help shape the future of customer engagement. This role is ideal for a strategic marketer who thrives at the ... intersection of data, technology, and customer experience. You will play a critical role in...value across our digital ecosystem. Key Responsibilities: + Strategic Planning & Execution:Develop and implement CRM and personalization strategies… more
- Teleperformance USA (TX)
- **Category :** ** Customer Service/Support** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered ... in making that happen.** **As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative… more
- Marriott (Dallas, TX)
- …business opportunities by leveraging business intelligence provided by Sales & Marketing Planning and Support or other third-party data sources to generate leads. * ... lost opportunities, and actualized business when appropriate. * Drives customer satisfaction through daily interactions (eg, solicitations, re-solicitations, account… more
- The Hertz Corporation (Houston, TX)
- …by communicating customer feedback to team and engaging in action planning to improve performance and customer satisfaction. + Complete any relevant ... Drivers, Bus operations Supervisor using standard codes. + Provide world class customer service by determining customer 's reservation status and communicate to… more