- Cengage Group (New York, NY)
- …will have a key role in leading our organization's product strategy and driving customer and business outcomes. You will be responsible for leading a team of product ... managers and fostering a culture of customer -centricity, innovation, and collaboration. Your expertise in the Product...experience. An advanced degree, such as an MBA, is preferred . + 12 years of experience in product management… more
- Marc Jacobs (New York, NY)
- …This dual-focus role will split time evenly between digital performance and CRM/ customer analytics, supporting both areas with insights that drive growth. The ... channel inclusive of site metrics, product and marketing performance, and customer behavior analyses + Translate complex data sets into strategic recommendations… more
- Walgreens (New York, NY)
- …required by state law (and pursues PTCB certification, as required by state). ** Customer Experience** + Engages customers and patients by greeting them and offering ... assistance with products and services. Resolves customer complaints in a timely manner and answers questions...Walgreens retail assets located within the same hiring Area. ** Preferred Qualifications:** + PTCB Certification. + Bachelor's Degree. +… more
- Leviton (Melville, NY)
- …and minimizing risk by ensuring timely collection of receivables, evaluating customer credit profiles, and building strong relationships across stakeholders. The ... enhance overall financial performance. Responsibilities Monitor and proactively released customer orders on credit hold to ensure uninterrupted order fulfillment.… more
- Capital One (South Richmond Hill, NY)
- …operational policies and procedures. Equally important is the ability to resolve customer inquiries quickly and efficiently, delivering an extraordinary customer ... and have a growth mindset, in addition to being customer experience-obsessed. Our Branch team exists to enhance the...- At least 6 months of cash handling experience ** Preferred Qualifications** **:** - Associate's degree -2+ years of… more
- Mastercard (Harrison, NY)
- …including acquisition/partnership opportunities, identifying new use cases tied to customer pain points, engaging customers to demonstrate product value, and ... getting customer feedback to influence product roadmaps. This individual will...* Payment Reconciliation, Compliance, Operations industry knowledge is highly preferred * Proven ability to define and execute bold,… more
- Interstate Waste Services, Inc. (Brooklyn, NY)
- …quality waste, recycling and environmental services, while keeping focus on employee, customer and environmental safety. What makes our company culture unique is we ... other standards. Responsibilities include the execution and delivery of Safety, Customer Experience, and Efficiency while supporting a culture of employee… more
- SHI (Albany, NY)
- …customers. The Service Delivery Manager is responsible for the day-to-day management of customer service delivery and ensuring a high level of customer ... meetings to discuss progress and coach the team on managing customer interactions for improved service relationships. + Oversee servicedelivery operations, ensuring… more
- Encore (New York, NY)
- …available tools to ensure maximum event and revenue capture from assigned customer base. Cultivates and maintains relationships with key hotel personnel to enhance ... and appropriate venue meetings as necessary to support the customer event experience. * Understand event cost structure and...required * 1 year technology sales or hospitality experience preferred * Prior sales experience in audiovisual is a… more
- Wolters Kluwer (NY)
- …Directors of Medical Affairs, and the C-suite. They will both expand the customer base and grow existing customer business through strong product knowledge, ... : + Bachelor's degree or equivalent is required; MBA preferred **Responsibilities:** + Demonstrate Ovid's suite of products to...strategy for the territory + Maintain retention of existing customer base in territory + Prospect and develop new… more