• Senior Manager, Customer Trust & Field…

    Capital One (Albany, NY)
    Senior Manager, Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented Senior ... Manager with horizontal cybersecurity expertise to join our dynamic Customer Trust & Field Security team. This critical role acts as the security expert for our… more
    Capital One (11/19/25)
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  • Senior Director, Enterprise Customer…

    PagerDuty (Albany, NY)
    …in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success,** you will be reporting to the Chief Customer Officer ... product and platform adoption, improve renewal rates and drive measurable customer business value to accelerate their digital journey. This strategic, hands-on… more
    PagerDuty (11/14/25)
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  • Quality Customer Relations Manager

    Lactalis American Group Inc. (Buffalo, NY)
    Quality Customer Relations Manager Buffalo, NY (http://maps.google.com/maps?q=2376+South+Park+Avenue+Buffalo+NY+USA+14220) Description Ready for more than just a ... Group, part of the Lactalis family of companies, is currently hiring a Quality Customer Relations Manager based in Buffalo, NY. The Quality Customer Relations… more
    Lactalis American Group Inc. (11/13/25)
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  • Air Logistics Customer Care Specialist

    Kuehne+Nagel (Jamaica, NY)
    …+ Freight Forwarding industry experience, processes and regulation knowledge preferred , not required. + Commercially-driven and customer -first mindset. ... counts in more ways than we imagine. **‎** The Customer Care Specialist is responsible for the daily execution...for the daily execution and delivery of an exceptional customer experience, leading to consistent customer excellence… more
    Kuehne+Nagel (11/12/25)
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  • Customer Focus Analyst (Unit 42 MDR)…

    Palo Alto Networks (New York, NY)
    …and Response (MDR) service is growing fast - and we're building a customer -centric team that blends technical expertise with direct customer engagement. As ... and our customers, helping bridge the gap between incident response and customer understanding. You'll not only support investigations and incident triage, but also… more
    Palo Alto Networks (11/12/25)
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  • Senior Quality Assurance Manager ( Customer…

    M&T Bank (Williamsville, NY)
    **About the Role:** Are you passionate about driving excellence in customer experience and ensuring compliance at every level? As the Senior Quality Assurance ... Manager, you will lead a high-impact team within our Customer Advocacy division, focusing on the most critical and escalated customer complaints - those that… more
    M&T Bank (11/07/25)
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  • Director Customer Experience

    Compass Group, North America (New Hyde Park, NY)
    …business metrics and trends to inform strategic decisions. + Link customer experience improvements to measurable business outcomes. ** Preferred Qualifications** ... _growth_ . Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we'll supply the _opportunity_ and innovation. Together, we'll… more
    Compass Group, North America (10/28/25)
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  • Director, Customer Success

    Wolters Kluwer (New York, NY)
    …Four market-centered business units to serve the needs of our diverse customer base. Health Learning, Research and Practice help clinicians deliver better patient ... the Role:** We are looking for a Director of Customer Success to lead a global customer ...global teams. + Experience in SaaS or technology environments preferred . + Health research and/or health care industry market… more
    Wolters Kluwer (10/24/25)
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  • Customer Success Manager

    Justworks (New York, NY)
    Customer Success Manager New York, New York Apply Who We Are At Justworks, you'll enjoy a welcoming and casual environment, great benefits, wellness program ... fit right in. Who You Are You are a customer fanatic with a proven track record of going...environment + Experience in healthcare, HR, or insurance industries preferred + Experience in HR Tech/SaaS is a plus… more
    Justworks (10/21/25)
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  • Manager 2, Data Science - Mailchimp…

    Intuit (New York, NY)
    **Overview** The **Mailchimp Customer Success (CS) Data Science & Analytics team** is seeking an exceptional **Manager** to lead analytics and data science efforts ... that empower our Customer Success organization to deliver meaningful outcomes for Mailchimp...field (Statistics, Economics, Computer Science, Data Science, or related) preferred . Intuit provides a competitive compensation package with a… more
    Intuit (10/21/25)
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