- Carrier (East Syracuse, NY)
- …continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit ... and are looking for an opportunity to develop your customer service career, then we have a great opportunity...and phone systems; experience with a leading CRM platform. ** Preferred Qualifications** + Associate's degree. + Ability to handle… more
- PCB Piezotronics, Inc. (Depew, NY)
- … customer service and problem solving. + Proficient in Microsoft Office products Preferred Qualifications: + 1 year of customer service experience within a ... PCB is a wholly-owned subsidiary of Amphenol Corporation. With a focus on Total Customer Satisfaction for both our internal and external customers, we have a strong… more
- Humana (Albany, NY)
- **Become a part of our caring community and help us put health first** The Customer Success Manager is a key leadership role responsible for ensuring customer ... collaboratively to ensure alignment and consistent performance, managing up to 25 Customer Success Agents to deliver on retention objectives and test new business… more
- ThermoFisher Scientific (Grand Island, NY)
- …the resources and opportunities to make significant contributions to the world. The Customer Demand Planner (CDP) role at Thermo Fisher Scientific Inc. offers an ... forecast, managing a detailed rolling 3-24 month plan using historical data, customer forecasts, and industry insights + Collaborate externally with customers on… more
- Cardinal Health (Albany, NY)
- …We currently have a career opening for an Account Manager Data Consultant of Customer Success . This role serves as a dedicated advisor to a prominent healthcare ... effective communicator, and solution-driven collaborator who works to strengthen the customer relationship. The second portion is identifying pain points and… more
- Regeneron Pharmaceuticals (Sleepy Hollow, NY)
- Regeneron is seeking a Director, Customer Insights - Market Access to join our organization! **In this role, a typical day might include:** The Director, Customer ... policymakers and health systems. This includes leading efforts to understand customer needs, behaviors and preferences, translating these insights into actionable… more
- Oracle (Albany, NY)
- **Job Description** This pivotal role is responsible for transforming customer data into clear, actionable insights that shape the strategies driving our customers' ... satisfaction, and long-term success. As an Insights Analyst, you will analyze customer behaviors and business trends, define and standardize KPIs, measure the… more
- ServiceNow, Inc. (New York, NY)
- …our purpose to make the world work better for everyone. The Principal Customer Success Executive is accountable for the strategic leadership and execution of ... Do in This Role: + Drive Post-Sales Success: Own and lead the customer 's post-sales transformation, aligning ServiceNow's offerings to customer goals, and… more
- Microsoft Corporation (New York, NY)
- **Overview** We are seeking a dedicated ** Customer Advisor** to join our team at the Microsoft Experience Center in New York. If you have a passion for technology, a ... customer -centric mindset, and well honed customer service...or in the future require employer sponsorship. Additional or Preferred Qualifications High School Diploma AND 1+ year(s) relevant… more
- S&P Global (New York, NY)
- …** Preferred Qualifications:** + Familiarity with AI/ML applications in customer experience. + Experience with enterprise-level CRM and support platforms (eg, ... Level (for internal use):** 14 **The Team:** We are seeking a strategic, customer -centric, execution-focused leader to serve as the Head of Customer Excellence… more