- Wolters Kluwer (Philadelphia, PA)
- …Segment General Manager, this role is accountable for driving commercial success, customer satisfaction, and market expansion across the US market. This executive ... Tax product portfolios. With a deep understanding of market dynamics and customer needs, the Vice President will translate strategic insights into actionable plans… more
- SAP (Newtown Square, PA)
- …of US national security and critical infrastructure customers. **This position requires access to customer data; Must be a US citizen.** SAP NS2 does not offer Visa ... Edition and Cloud Application Services (CAS). The CDM drives end-to-end customer engagement from signature onwards, particularly customer onboarding, continuous… more
- RELX INC (Philadelphia, PA)
- …build a clear strategy, drive cross-functional execution of this strategy to improve customer outcomes, take the portfolio to market, and develop talent in the ... defined and delivered a differentiated solutions portfolio, with improved customer outcomes through continuous improvement and innovation. Unlocked adjacent markets… more
- Oracle (Harrisburg, PA)
- …ensuring consistent standards that improve decision-making quality and time to value. Preferred Qualifications include: + 10+ years in customer -facing roles ... **Job Description** The Client Manager for our Customer Health team ensures that AI-generated customer metrics for all customers meet the same high standard as… more
- Oracle (Harrisburg, PA)
- …define and execute the strategy for the AI Agent and Agentic apps within the customer service domain as part of the Fusion CX Service product team. This includes ... request automation, knowledge management, agents that handle real-time digital customer interactions to drive self-service containment, and integration with Contact… more
- SAP (Newtown Square, PA)
- …Premium Engagement program. You'll play a key role in analyzing customer requirements, planning and executing tailored engagement strategies, and collaborating with ... enhances your support in the TQM role, a critical customer -facing function within our dynamic Customer Services...by three 3-month rotations within our Premium Hub CoE, Preferred Success, and TQM practices; Following this, you will… more
- M&T Bank (Honey Brook, PA)
- …the bank's retail sales process to provide proactive basic sales solutions through customer outreach for basic customer needs and/or refer complex customer ... needs to the appropriate team member/partner. Specializes in our branch customer experience through lobby management, servicing and sales interactions for retail… more
- Oracle (Harrisburg, PA)
- **Job Description** **Oracle Customer Success Services** As a key member of Oracle Customer Success Services, you will join an international network of experts ... dedicated to driving customer success through innovation and expertise. Our One Oracle approach ensures you will be part of a team delivering comprehensive,… more
- TD Bank (Media, PA)
- …Teller Manager leads a team of service colleagues promoting a positive customer and colleague experience and provides day-to-day team leadership, and work direction ... and supports a team of service colleagues in achievement of a positive customer and colleague experience and provides day-to-day team leadership, work direction to… more
- Walgreens (Bethlehem, PA)
- …ways to optimize pharmacy financials, inventory management and enhance customer experience **Job Responsibilities/Tasks** ** Customer Experience** + Engages ... patients by greeting them and offering assistance with products and services. Resolves customer issues in a timely manner and answers questions to ensure a positive… more