- Mass Markets (TX)
- …and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) ... powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed… more
- TruGreen (Round Rock, TX)
- …great place to work!" **Position Overview** Receives inbound call from a customer with a potential cancel. Inbound representative is responsible for resolving ... root cause related offers in order to retain the customer 's business. Use high value saving techniques to meet...Associate degree from a two-year college or technical school preferred **Knowledge, Skills, and Abilities** + Ability to build… more
- Mass Markets (Killeen, TX)
- POSITION OVERVIEW CUSTOMER SERVICE AGENT SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Agents to support inbound ... SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales...ability to build relationships with your team and customers Preferred (Not Required) + One (1) year of experience… more
- Mass Markets (Killeen, TX)
- POSITION OVERVIEW CUSTOMER CARE REPRESENTATIVE JOB OPENINGS We are looking for customer care representatives to support projects for a wide variety of clients. ... You will be responsible for answering inbound calls, handling customer questions and complaints, and seizing opportunities to upsell products when they arise.… more
- The Hertz Corporation (Austin, TX)
- …degree required. Degrees in Business, Hospitality, Industrial Engineering, or a related field preferred + 5-8 years of experience in Customer Experience or a ... We are seeking a Customer Experience Manager to lead CX strategy and...to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where customer loyalty, brand… more
- Honeywell (Houston, TX)
- …here** _(https://www.honeywell.com/us/en/company/inclusion-and-diversity)_ **THE POSITION** As a **Sr. Customer Marketing Manager** here at Honeywell, you will ... be a key leader responsible for driving customer engagement and loyalty through strategic marketing initiatives. You will lead a team in developing and executing … more
- Capital One (Austin, TX)
- Senior Manager, Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented Senior ... Manager with horizontal cybersecurity expertise to join our dynamic Customer Trust & Field Security team. This critical role acts as the security expert for our… more
- Amazon (Austin, TX)
- Description About the Role Amazon Customer Service Technology is seeking talented Software Development Engineers who are passionate about creating customer ... machine learning, large language models, and artificial intelligence to reduce customer effort and deliver frictionless experiences. Our mission is to preserve… more
- PagerDuty (Austin, TX)
- …in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success,** you will be reporting to the Chief Customer Officer ... product and platform adoption, improve renewal rates and drive measurable customer business value to accelerate their digital journey. This strategic, hands-on… more
- Amazon (Mckinney, TX)
- Description **Role:** Full-Time Delivery Station Customer Service Associate **Job Type:** Permanent **Location:** 1398 Industrial Boulevard, McKinney, TX **Pay ... At Amazon, our mission is to be Earth's most customer -centric company. To achieve this goal, we strive to...web browsers, data base searching and instant messenger tools Preferred Qualifications + Bachelor Degree or equivalent work- related… more