- The Hertz Corporation (Austin, TX)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... role, you will serve as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology, and Customer Care, with a mandate to… more
- Coinbase (Austin, TX)
- …connection, and alignment. Attendance is expected and fully supported. As a Customer Success Agent,* *you will serve as a primary subject matter expert ... and support to our most valued customers. You'll join a team of customer focused support professionals who know their performance is essential to Coinbase achieving… more
- SHI (Austin, TX)
- …need to thrive - in our offices or yours.** **Job Summary** The Microsoft Customer Success Manager is responsible for retention and growth of SHI Microsoft business ... within a given region. The Customer Success Manager will work closely with SHI sellers...- Intermediate * Ability to articulate Cisco Smartnet renewal program - Intermediate Other Requirements * Completed Bachelor's Degree… more
- The Hertz Corporation (Austin, TX)
- …and continue to transform our service recovery model. As the **Senior Director of Customer Care & Service Recovery** , you'll own a high-impact function that sits at ... the center of revenue generation, cost optimization, and customer loyalty across our franchise and corporate rental operations. **What makes this role unique:** This… more
- Mass Markets (Killeen, TX)
- …and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) ... on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI...country where the job is based. Subject to the program and location of the position + Must be… more
- Mass Markets (Killeen, TX)
- …and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) ... on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI...country where the job is based. Subject to the program and location of the position + Must be… more
- Mass Markets (Killeen, TX)
- …and posses excellent communication skills, we need your help in managing call center customer service agents. While your team operate the phone for a variety of ... a management-level position. Prior experience in management, supervisor, or customer service leadership is highly preferred. To be considered...country where the job is based. Subject to the program and location of the position + Must be… more
- DriveTime (San Antonio, TX)
- …lives of our customers and our employees by placing a focus on putting the right customer , in the right vehicle, on the right terms and on their path to ownership. ... This is not your typical sales role. As a ** Customer Experience Guide** , you are at the center...put our money where our mouth is. + **Wellness Program .** Health is wealth! This program includes… more
- Fannie Mae (Plano, TX)
- …As a valued colleague on our team, you will contribute to overseeing customer network development and customer support activities, as well as supporting ... staff managers. *THE IMPACT YOU WILL MAKE* The Multifamily Customer Engagement Senior Associate role will offer you the...is eligible to participate in a Fannie Mae incentive program (subject to the terms of the program… more
- CH Robinson (Plano, TX)
- …Careers site.** **Do your friends describe you as a "people person?"** Do you have customer relations experience? Are you looking for a role that will give you an ... ready to grow your best self here as a ** Customer Account Specialist** . Here's what your day-to-day will...on day one with our dynamic and comprehensive onboarding program . This interactive training jumpstarts your knowledge of our… more
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