- Verint Systems, Inc. (Austin, TX)
- …of Job Function:** As a key member of Professional Services, the role of the Program Manager is to serve as a customer advocate and is responsible for ... and other financial targets and maintain a high level of customer satisfaction throughout the program life cycle. Additionally, the Program Manager is… more
- RTX Corporation (Mckinney, TX)
- …will implement and develop processes to deliver compliant systems and specific customer quality flow down requirements throughout program lifecycles. You will ... You will create or tailor existing planning to administer customer and internal quality requirements to the program... customer and internal quality requirements to the program teams and supply base. **This is an onsite… more
- Coinbase (Austin, TX)
- …(GCST) organization, working at the intersection of product and support to transform the customer experience. We're hiring a Senior Program Lead, a pivotal role ... program as an individual contributor, owning the strategy and program management of our customer experience with risk and payments related problems. * Build… more
- Amazon (Austin, TX)
- …can lead a team to quickly design and deliver systems while maintaining a constant customer focus. The Technical Program Manager for this team needs a sound ... that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of...problems. We are looking for passionate and talented Technical Program Manager to join us to innovate on this… more
- Celestica (Richardson, TX)
- …Fulfillment/Continuity of Supply, Solution delivery across products & service offerings, Customer Specific Needs) + Define program governance (controls) + ... City: Richardson **General Overview** **Job Title:** Senior Manager, Engineering Program / Project Management **Functional Area:** Engineering (ENG) **Career… more
- CyrusOne (Dallas, TX)
- …and operational excellence. **Qualifications:** + 10+ years of experience in customer success, service delivery, or program management within hyperscale, ... We are seeking a Global Customer Experience Partner - Hyperscale to join our...change, and problem management frameworks (ITIL). + Certification in Program or Project Management (PMP, PgMP, or Lean Six… more
- Deloitte (Houston, TX)
- …Experience in client-facing consulting or advisory roles. + Exposure to VOC strategy, customer journey mapping, or analytics program delivery. + Familiarity with ... Customer Experience Management Consultant, Qualtrics/Medallia Our Deloitte ...be eligible to participate in a discretionary annual incentive program , subject to the rules governing the program… more
- Celestica (Houston, TX)
- …The Global Business Unit Director is responsible to manage a team of multiple global program managers / Customer Focus Team leads large hyperscale customer ... & contract execution. Coordinates & hosts regular (as needed) program tracking meetings with the customer &...(as needed) program tracking meetings with the customer & internal account team members to ensure ongoing… more
- Amazon (Dallas, TX)
- …- Orchestrate executive alignment and stakeholder buy-in for adoption initiatives and customer advocacy programs. Adoption program development: - As an adoption ... - Drive customer advocacy through success story documentation and advocacy program participation. Product feedback loop: - Collect and communicate customer … more
- Cardinal Health (Austin, TX)
- … service and long-term retention of customers. **Responsibilities** The Supervisor, Customer Service Management leads program staff performing actions including: ... therapies to patients who need them-faster.** **Job Summary** The Supervisor, Customer Service Management directly supervises staff that are performing customer… more