- PagerDuty (Richmond, VA)
- …in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success,** you will be reporting to the Chief Customer Officer ... product and platform adoption, improve renewal rates and drive measurable customer business value to accelerate their digital journey. This strategic, hands-on… more
- Coinbase (Richmond, VA)
- …* *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible for building, buying ... and configuring, and scaling the technology that powers our customer support channels. In this role, you'll oversee Coinbase's...and non-technical leaders with ease via weekly and monthly program updates. *What we look for in you:* *… more
- Coinbase (Richmond, VA)
- …Attendance is expected and fully supported. As a Supervisor for the Concierge on the Customer Success Team, you will lead a specialized team of customer focused ... relationships that are essential to Coinbase achieving its mission. Using your customer support, operations, and team leadership skills you will play a crucial role… more
- CBRE (Richmond, VA)
- …such as lease negotiation and administration. + Administer quality assurance program , customer satisfaction surveys, key performance indicators, and transaction ... will also be eligible for a discretionary bonus based on CBRE's applicable benefit program . The application window is anticipated to close on 12/5/25 and may be… more
- V2X (Reston, VA)
- …agreement (CBA) negotiations and develop comprehensive labor strategies that align with program , customer , and business objectives. + In-depth understanding and ... theories, and concepts of the Labor Relations field + Advise program and functional leadership on contract interpretation, grievance handling, arbitration, and… more
- Conduent (VA)
- …where individuality is noticed and valued every day. **Remote - Call Center Customer Service Representative** **Medicaid Member Support - Tier 1** **For The State of ... Friday 8:00 AM to 5:00 PM **Join the Conduent Customer Service Team** Come join us and grow with...week) + Career Growth Opportunities + PerkSpot- Employee discount program + Full Benefit Options - From the start,… more
- Zoom (Richmond, VA)
- …Leader to join our team and focus on our Solopreneur and Micro customer base (1-10 employees). This individual contributor role will be responsible for developing ... comprehensive strategies to mitigate churn and increase retention across these customer segments. The ideal candidate will create and lead cross-functional teams… more
- American Pest (Richmond, VA)
- Richmond, VA, USA | Customer Service - Fulton, MD | Salary | 55,000-70,000 per year Based on Experience | Full Time | Medical, Dental, Vision, 401(K), GSTD, LTD, ... a true "Service Leader" to take the role of Customer Service Manager out of our Richmond office to...options + Delta Dental and Vision + Prescription drug program + Flexible Spending Accounts (FSA) for medical and… more
- Republic Finance, LLC (Virginia Beach, VA)
- …branch. Your primary responsibility is to ensure a positive total customer experience while originating consumer loans, completing loan applications, developing ... strong customer relationships and meeting sales goals. You will also...Life Insurance & Long Term Disability + Employee Assistance Program - Confidential mental health support Additional benefits with… more
- Cisco (Herndon, VA)
- …**Meet the Team** Our Consulting Engineers are an integral part of the Customer Experience (CX) team delivering Business Critical Services to our customers! We ... you) to drive value, innovation, and adoption in our customer 's network. We help them to reduce risk, drive...Exempt employees participate in Cisco's flexible vacation time off program , which has no defined limit on how much… more