- Renaissance (Virginia Beach, VA)
- …state contracts, ensuring compliance with regulatory requirements, operational excellence, and sustained customer trust. The Senior Program Manager serves as a ... policies. + Use advanced data analysis and performance metrics to evaluate program health, implementation fidelity, and customer outcomes. + Drive continuous… more
- Dominion Energy (Petersburg, VA)
- …- 3+ years directly related experience; + Successful completion of the Customer Projects Designer Development Program or previous external experience ... + 5+ years directly related experience + Successful completion of the Customer Projects Designer Development Program (internal) or comparable development … more
- NANA Regional Corporation (Lorton, VA)
- …testing, optimization, simulation, troubleshooting, and implementation. + Ability to manage complex program activities and act as customer liaison for program ... Federal (Compass Point) an AKIMA Company is looking for a Program Manager to lead program for a mission-oriented, Law Enforcement organization in the National… more
- Deloitte (Mclean, VA)
- …Experience in client-facing consulting or advisory roles. + Exposure to VOC strategy, customer journey mapping, or analytics program delivery. + Familiarity with ... Customer Experience Management Consultant, Qualtrics/Medallia Our Deloitte ...be eligible to participate in a discretionary annual incentive program , subject to the rules governing the program… more
- Northramp LLC (Reston, VA)
- …standards, SLAs, KPIs, and accountability structures. + Conduct analysis of system, program , and customer data to identify trends, risks, and opportunities ... IT Performance Metrics & Customer Experience Senior Leader + Reston, VA +...non-technical audiences across the organization. Cross-functional Client Engagement & Program Support + Build trusted relationships with federal clients… more
- Amazon (Arlington, VA)
- …- Orchestrate executive alignment and stakeholder buy-in for adoption initiatives and customer advocacy programs. Adoption program development: - As an adoption ... - Drive customer advocacy through success story documentation and advocacy program participation. Product feedback loop: - Collect and communicate customer … more
- Amazon (Arlington, VA)
- …- Orchestrate executive alignment and stakeholder buy-in for adoption initiatives and customer advocacy programs. Adoption program development: - As an adoption ... - Drive customer advocacy through success story documentation and advocacy program participation. Product feedback loop: - Collect and communicate customer … more
- Coinbase (Richmond, VA)
- …(GCST) organization, working at the intersection of product and support to transform the customer experience. We're hiring a Senior Program Lead, a pivotal role ... program as an individual contributor, owning the strategy and program management of our customer experience with risk and payments related problems. * Build… more
- Curtiss-Wright Corporation (Ashburn, VA)
- …dollar budget + Strong interpersonal skills especially in team building/maintenance and customer relationships + Technical and program leadership experience and ... **Senior Program Manager- Defense Solutions - Onsite Position** Come...**_supporting new business development_** by leading proposals and increasing customer satisfaction. **Location:** **_Ashburn, VA_** **Salary Range:** $ 144,100.00… more
- L3Harris (Ashburn, VA)
- … customer communications, and be a technical authority representative for the PASM program * Understand customer mission, customer sets, drive technical ... to qualified applicants Job Description: The Sr. Scientist - Systems Engineering, Program Chief Engineer for the Precision Attack Strike Munition (PASM) will be… more