- Walgreens (Deerfield, IL)
- …**Job Responsibilities** + Respond to all levels of inbound Pharmacy Benefit Manager (PBM) and major medical insurance related phone calls. + Resolves questions ... and problems submitted by customers and Pharmacy Benefit Manager (PBM) following established guidelines and standard SOPs and...available information to choose the best solution and resolve customer and PBM concerns. + Requests and loads PBM… more
- PCI Pharma Services (Rockford, IL)
- …facilitation of various component label copy revisions and successful management of customer art and vendor print proof files by understanding different processes ... defined by customer and vendor requirements. + Independent decisions to complete...trial operation planning meetings as required, interact with project manager , QC/QA, production, planning, validation and warehouse to ensure… more
- Herc Rentals (Morton, IL)
- …** + Daily territory management and revenue growth through visits to various customer job sites/offices + Develop a networking list of potential clients and ... and selling equipment on a consistent basis + Identify customer 's needs and react appropriately while understanding the market...Virtual Health Visits 24 Hour Nurse Line Healthy Pregnancy Program Tobacco Cessation Program Weight Loss … more
- ATS Automation (Rolling Meadows, IL)
- …support to Service Technicians, Service Solutions Specialist, Project Managers, Operations Manager and Account Managers. Participate as subject matter expert (SME) ... in customer remote support as necessary. Manage and coordinate all...professional growth and development - with a tuition reimbursement program , individual development programs and a commitment to promoting… more
- The Cary Company (Addison, IL)
- …Cary Company. Potential leadership roles include: + Sales Team Lead/Management + Customer Relations Team Lead/Management + Operations Lead/ Manager + Logistics ... is a forward-thinking industrial distribution company committed to excellence in customer experience, innovation, and employee development. Our culture is built on… more
- Sinch (Chicago, IL)
- …Build sustainable relationships of trust through open and interactive communication + Work with customer service manager to ensure proper customer service is ... passionate about helping people. We pride ourselves on amazing customer service. In this role, you'd be the first...free virtual counseling resources through our global Employee Assistance Program . Your mental health is as important as your… more
- H&R Block (Granite City, IL)
- …service experience, with escalation to the Multi-Unit Team Leader and District General Manager as necessary + Serve as point of contact for onsite escalated client ... escalation to the Multi-Unit Team Leader and District General Manager as necessary + Lead the office from the...office associates Your Expertise + Prior experience working in customer service or similar role + Strong organizational skills… more
- GovCIO (Springfield, IL)
- …service delivery activities to ensure service level agreements are met and improve customer satisfaction. This position will be fully remote and within the United ... + Prepare and present daily SLA reports to the customer + Develop strategies to tackle on-going issues and...Reports all activities and observations to the service desk manager and assists in finding resolutions to all outstanding… more
- Travelers Insurance Company (Chicago, IL)
- …of employment. As part of our comprehensive compensation and benefits program , employees are also eligible for performance-based cash incentive awards. **Salary ... Provides quality claim handling throughout the claim life cycle ( customer contacts, coverage, investigation, evaluation, reserving, negotiation and resolution)… more
- PNC (Mount Prospect, IL)
- …+ Coaches, mentors and leads tellers by example to deliver a unique customer experience aimed at improving customer financial wellbeing and creating loyalty ... while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions.… more
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