- JPMorgan Chase (Tampa, FL)
- …staff meetings and quarterly check-ins with GCB/Payments Sales partners. + Act as a customer advocate to enhance service quality across product and ... Your role will involve coordinating internally to monitor relationship health and advocate for client satisfaction. **Job responsibilities:** + Manage and develop a… more
- Coinbase (Tallahassee, FL)
- …improving customer experience metrics. * Achieve SLAs, productivity and quality metrics for your line of business/team members. * Collaborate cross-functionally ... with Program, Quality and Training teams to improve existing workflows and... issues at the root cause. * Represent and advocate for the customer across organizations to… more
- Publicis Groupe (St. Petersburg, FL)
- …strong cross-functional relationships. + Work with internal delivery teams to ensure high- quality customer experience and efficient case resolution. + **Process ... the teams amplify user engagement, surmount technical impediments and passionately advocate for user requirements. The ** Customer Integration Engineer** is… more
- Celestica (Orlando, FL)
- …Receives & resolves customer issues & complaints. Acts as a customer advocate to drive prioritization of projects & responses to problems/issues. ... manage a team of multiple global program managers / Customer Focus Team leads or a group of customers...& monitor activities to ensure that product deliveries & quality meet requirements & that projects/programs are on schedule.… more
- Cisco (Tampa, FL)
- …risks, and take advantage of the technology. We work closely with Cisco Engineering to advocate for innovation for our customer and as a liaison, share what is ... 1449708 Customer Delivery Technical Leader Apply (https://jobs.cisco.com/jobs/Login?projectId=1449708) + Location:Tampa, Florida, US + Area of InterestCustomer… more
- Nestle (Palm Beach Gardens, FL)
- …The Customer Solutions Associate serves as the primary point of contact and advocate for the customer and is responsible to optimize orders while driving ... adherence to the tasks and cadence. + Collaborate with customer or cross functional business partners to resolve blocked...as CFSC, Sales, Logistics, COC etc.) to ensure the quality of processes are aligned to meet the business… more
- Celestica (Orlando, FL)
- …& communicates information to internal teams & departments. + Acts as a customer advocate to drive prioritization of projects & responses to problems/issues. ... global program managers or directors for a large strategic customer , or customer group. The Global Accounts...& monitor activities to ensure that product deliveries & quality meet requirements & that projects/programs are on schedule.… more
- PennyMac (Tampa, FL)
- … Experience Specialist will : + Operate in a Call Center environment as a customer success advocate + Receive inbound calls and make outbound calls to consumers ... through the complete mortgage journey. A Typical Day The Customer Experience Specialist is an entry level customer...senior associates or supervisors + Meet outlined production and quality standards + Follow established Policy and Procedures +… more
- Amazon (FL)
- …email - Working with other customer support teams to ensure a consistent and high- quality level of support - Being a voice and advocate for our customers ... issues and maximize their investments - Acting as an advocate for our customers by reporting and acting on...customer service spectrum to ensure a consistent and highest- quality level of support - Developing detailed knowledge about… more
- GE Vernova (West Melbourne, FL)
- … customer issues based on business impact and urgency. Act as the customer advocate within internal teams to ensure timely resolution. Provide issue ... and drive action plans to accelerate issue resolution, maintain customer communication, and advocate for the ...make quick decisions to adapt to any situation + Quality awareness and ability to identify future failures, defects,… more