- UGI Corporation (Frazer, PA)
- Customer Experience Advocate I Location: Frazer,...new and existing customers. They work to provide a quality experience in every step of the customer ... points across the United States. Posting Job Summary: The Customer Experience Advocate I (CXA) interacts directly...customer satisfaction and account retention for the company. Customer Experience Advocate I will serve … more
- Oracle (Harrisburg, PA)
- …development (not all in AI). + Strong engineering fundamentals; passion for quality , maintainability, clarity, and delivery. + Deep experience in Java or Python ... into clear, actionable guidance. + Curiosity, empathy, and a collaborative, customer -first mindset. Nice-to-haves + Experience with Spring AI. + AI/ML experience… more
- Humana (Harrisburg, PA)
- …and learning. Your work will ensure rapid, reliable delivery and a seamless customer experience-giving you the opportunity to set quality standards. If you ... methodologies. + Excellent communication skills and demonstrated ability to collaborate and advocate for quality across engineering, product, and design. +… more
- CVS Health (Harrisburg, PA)
- …ability to resolve customer issues the first time they call.** + ** Quality and accuracy** of interactions with customers. + **Reporting to work and adhering to ... heart, each and every day. **Position Summary:** We are seeking a compassionate, customer -obsessed Customer Service Representative to care for our customers. Our… more
- West Pharmaceutical Services (Exton, PA)
- …by effectively managing the customer 's needs to truly create a differentiated customer experience. As the trusted advisor and advocate for our customers, the ... phenomenal customer satisfaction. Within West the Associate, Customer Engagement will be an advocate for...+ Able to comply with the company's safety and quality policies at all times **Additional Requirements** + Able… more
- Humana (Harrisburg, PA)
- **Become a part of our caring community and help us put health first** The Customer Success Manager is a key leadership role responsible for ensuring customer ... collaboratively to ensure alignment and consistent performance, managing up to 25 Customer Success Agents to deliver on retention objectives and test new business… more
- West Pharmaceutical Services (Exton, PA)
- …as contract manufacturing and analytical services, to provide a solid base for a phenomenal customer journey. This role will be an advocate for our customers and ... Specialist, Customer Success Operations Requisition ID: 72382 Date: Dec...attention to detail, ensuring a high level of data quality and data integrity is maintained in the system.… more
- Coinbase (Harrisburg, PA)
- …improving customer experience metrics. * Achieve SLAs, productivity and quality metrics for your line of business/team members. * Collaborate cross-functionally ... with Program, Quality and Training teams to improve existing workflows and... issues at the root cause. * Represent and advocate for the customer across organizations to… more
- WM (Moon Township, PA)
- …the customer 's issue and exhausts all other solutions before escalating the customer 's query. o Serves as an advocate for customers with repeat issues ... 8:30a-5pm EST** **Bilingual in Spanish is a plus!** I. Job Summary As a customer service representative (CSR), you will interact with WM Customers via Multi-Channel … more
- NTT America, Inc. (Harrisburg, PA)
- …2 Years or 20, Discover Rewarding Journeys with Us!** The **Senior Customer Success Manager** is a skilled individual contributor responsible for supporting the ... success of important customer accounts, with a...of contact and collaborating with internal teams to ensure high- quality service delivery. The Senior CSM plays a vital… more