- University of Rochester (Rochester, NY)
- …in an in- or outbound service center , consistent with service and quality standards. Troubleshoots and resolves customer complaints. Schedule: 8 AM-5 PM The ... Patient Financial Representative performs the functions of Patient Account Management for...measures including inquiry documentation procedures. - Maintains performance and quality standards based on established call center … more
- Transdev (Garden City, NY)
- …handicap and disable community. Providing clients with timely, accurate, and courteous customer assistance and information to the general public daily. Work requires ... elderly and persons of disability in a demanding call center environment. Work involves a large amount of verbal...Manager. All telephone calls are recorded and monitored for quality assurance & training purposes and will be used… more
- Pearl Interactive Network (Albany, NY)
- …for the day-to-day management of an individual contact center , including contact center supervisors. + Monitor the quality of each supervisor's team and ... and other operational strategy assessments. + Establish a high standard for productivity, quality , customer service as well as define user guidelines. + Manage… more
- Nestle (New York, NY)
- … pain-points and develop new actions. + Train, test, and maintain models by measuring quality and performance on representative data sets. + Set up and execute ... spirit to set new standards in global coffee culture. Quality , sustainability, diversity, and inclusion are core to who...At least 2 years experience working in a Contact Center or other customer -experience focused team. +… more
- Goddard Riverside (New York, NY)
- Administrative Assistant (Food & Nutrition) Job Details Job Location Senior Center - New York, NY Position Type Full Time Salary Range $37697.25 - $42409.40 ... Job Shift 7:30am to 3:30pm Description Organization Overview:Goddard Riverside Community Center (Goddard Riverside) and the Stanley M. Isaacs Neighborhood Center… more
- YMCA of Central New York (Baldwinsville, NY)
- …the role of fund-raising in achieving the YMCA mission. + Provides a Quality Experience for Members, Participants, Internal Customer and Other: Possesses the ... and enjoyable exercise experience in the Health & Wellness Center of the YMCA of Greater Syracuse. To achieve...and respect and responsibility. YMCA Health & Wellness Department Quality Service Theme: By encouraging healthy lifestyles, we make… more
- Highmark Health (Albany, NY)
- **Company :** Highmark Inc. **Job Description :** Job Summary Provides quality customer service in a high volume contact center to include providing ... position or pay grade. Required Education: HS/GED Required Experience: One year customer service, contact center , or healthcare related experience as… more
- Tiffany & Co. (Queens, NY)
- The Tiffany & Co. Repair Services Representative accurately assesses repair orders to identify technical assignment based upon their understanding of individual ... while balancing the client need by date. The RS Representative maximizes work flow and efficiency by capturing all...able to identify volume, type of repairs and expected customer due date based upon repair request and technical… more
- Goddard Riverside (New York, NY)
- …ongoing relationships with current customers. + Oversee client relationships to ensure customer satisfaction and maintain quality control. + Participate in all ... in rehabilitation and recovery. + Attention to detail; maintain high level of quality assurance. + Excellent customer service skills. + Effective communication… more
- The Gleason Works (Rochester, NY)
- …Mill - horizontal & vertical to .001" tolerance + CNC Multi-axis Machining Center to .001" tolerance + Internal/External Precision Grinding to .0001" tolerance + ... input, change, adjust, or otherwise complete the machine instructions to produce a quality finished product. + Highest level of skill in operating multiple machines… more