- Highmark Health (Albany, NY)
- …and/or in person from individual members, groups, providers and brokers in a customer service center . Troubleshoots and resolves customer complaints. Ensures ... are completed timely and according to established service and quality standards. **ESSENTIAL RESPONSIBILITIES** + Resolve customer ...in a customer facing role **Preferred** + Customer Service in a call- center environment +… more
- ManpowerGroup (New York, NY)
- …organization. This is an IN-PERSON role, you will be working in the call center . **Job Title:** Bilingual Customer Service Rep **Location:** New York, NY **Pay ... Our client, a leading healthcare organization, is seeking Bilingual Customer Service Representatives to join their team. As a...Service Rep, you will be part of the Call Center supporting New Yorkers access health services. The ideal… more
- Paddock Chevrolet (Kenmore, NY)
- …finalist for best places to work. At Paddock Chevrolet we strive to make every customer a customer for life. Happy employees make happy customers, and we reward ... phone calls and emails. * Work in our call center staffed and managed by the Dealership, and handle...staffed and managed by the Dealership, and handle our customer contacts, service, follow-up, and lead generation. * Prospect… more
- City of New York (New York, NY)
- … Services is seeking to hire five Clerical Associate Level IV to serve as Customer Service Representatives in the Call Center . The selected candidates will be ... New Yorkers by providing 1.1 billion gallons of high quality drinking water, managing wastewater and storm water, and...north and west of the City. The Bureau of Customer Services (BCS) oversees the production and collection of… more
- Robert Half Office Team (West Babylon, NY)
- …tailored solutions. * Meet or exceed performance standards for attendance, productivity, quality , and timeliness in a call center environment. * Collaborate ... Description This role involves handling customer inquiries, managing transactions, and ensuring customer satisfaction through one-call resolution. The position… more
- Vontier (Albany, NY)
- …and expectations as if they were working in a physical company office). Customer Service is the critical link to strong communications between the sales field ... product availability. You will inform the field of daily customer service promotions along with providing them with error...automotive mechanics a plus. + 1+ years of call center experience or equivalent experience in dealing with customers.… more
- OLV Human Services (Lackawanna, NY)
- … Representative - Join Our Dental Care Team! Location: Baker Victory HealthCare Center | Full-Time Bring your customer service skills and friendly energy to ... that truly makes a difference! At Baker Victory HealthCare Center , we provide high- quality , affordable dental care...including individuals with special needs. As our Patient Service Representative , you'll be the welcoming face at our front… more
- Monroe Plan for Medical Care (Rochester, NY)
- …+ High school diploma or equivalent. + 2 years of experience in a customer call center service position. + Effective and diplomatic oral communication skills. ... Utilization Management Intake Representative II Summary Title:Utilization Management Intake Representative...professionals in our passionate pursuit of improved access and quality of healthcare for underserved populations. For over 50… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …evaluate overall customer experience. Assigns root cause and identifies systemic quality problems. Uses data from call observations to create quality ... or License + 8+ years of experience in call center , quality control, quality assurance...assurance program creation or execution. + Experience with call center call monitoring/recording software. + Exceptional customer … more
- National Safety Council (Syracuse, NY)
- …in our mission to save lives and prevent injuries. Position Highlights: Provide quality customer service to various parties, including students, online learning ... site administrators, instructors, and/or other stakeholders in an omnichannel contact center environment. Accurately enter and access customer information into… more