- Highmark Health (Richmond, VA)
- …and/or in person from individual members, groups, providers and brokers in a customer service center . Troubleshoots and resolves customer complaints. Ensures ... are completed timely and according to established service and quality standards. **ESSENTIAL RESPONSIBILITIES** + Resolve customer ...in a customer facing role **Preferred** + Customer Service in a call- center environment +… more
- Amentum (Springfield, VA)
- …at least one year of experience managing queues in a call center environment. Work includes identifying, researching, and resolving questions/issues from applicants ... and responsibilities for the position include the following:** + Provide customer relationship management to program applicants including performing and conduct… more
- Vontier (Richmond, VA)
- …for this position is at an hourly $20 per hour + Annual Gainshare Bonus** Customer Service is the critical link to strong communications between the sales field and ... product availability. You will inform the field of daily customer service promotions along with providing them with error...automotive mechanics a plus. + 1+ years of call center experience or equivalent experience in dealing with customers.… more
- Crash Champions (Portsmouth, VA)
- …industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high- quality collision repair service in the US The company, which also operates ... was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of...other related duties as assigned **Qualifications** + Interpersonal and customer service skills. + Analytical and problem-solving skills. +… more
- LifePoint Health (Danville, VA)
- *Front Office Representative * *Schedule*: Monday - Friday *Job Location Type*: In Person *Your experience matters* At Lifepoint Health, we are committed to ... supporting a diverse and determined workforce who can drive quality , scalability, and significant impact across our hospitals and...and communities. As a member of the Health Support Center (HSC) team, you'll support those that are in… more
- Mass Markets (VA)
- …performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing ... and advice comply with insurance regulations and company policies. + Deliver high- quality service to ensure customer satisfaction and retention. + Respond… more
- Bon Secours Mercy Health (Harrisonburg, VA)
- …Bon Secours Mercy Health, we are dedicated to continually improving health care quality , safety and cost effectiveness. Our hospitals, care sites and clinicians are ... Are you passionate about improving the patient's experience through high quality , convenient, and connected care delivery? **W** **_elcome to urgent care,… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …evaluate overall customer experience. Assigns root cause and identifies systemic quality problems. Uses data from call observations to create quality ... or License + 8+ years of experience in call center , quality control, quality assurance...assurance program creation or execution. + Experience with call center call monitoring/recording software. + Exceptional customer … more
- TruGreen (Dulles, VA)
- Sales Representative 22712 Commerce Center Ct, Dulles, Virginia 20166 _TruGreen_ _accepts applications on an ongoing basis._ **Job Description** As a TruGreen ... Territory Sales Representative , you'll be the welcoming face out in the...right at their doorsteps, turning casual interactions into lasting customer relationships. **What** **You'll** **Do** **-** You will be… more
- ARAMARK (Chesapeake, VA)
- …with all DOT requirements. + Install and maintain appropriate inventory levels at customer locations and ensure proper quality and working condition. + RSR ... **Job Description** The Route Sales Representative builds business partnerships with customers and is...is dedicated to meeting their expectations and requirements. Obtains customer information by engaging in ongoing conversations with key… more