- Fresenius Medical Center (Suffolk, VA)
- …CAP RN 1 participates in decision-making, teaching, leadership functions, and quality improvement activities that enhance patient care outcomes and facility ... + Supports and promotes the Fresenius Kidney Care mission, vision, values, and customer service philosophy. + Performs all other duties as assigned by Supervisor.… more
- Pearl Interactive Network (Richmond, VA)
- …Analyst** to help monitor, evaluate, and enhance performance across our contact center operations. The ** Quality Assurance Analyst (QAA)** is responsible for ... monitoring incoming calls and other work types to assess customer service quality , accuracy of information, and...Culture. **Physical Requirements:** The physical demands described here are representative of those that must be met by an… more
- TekSynap (Chantilly, VA)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** The ** Quality Assurance Engineer** willworkin one or severalareas of the project, providinga holistic ... approachgoverned by a Quality Control Plan (QCP). The engineeris responsible forcreating,maintainingand evolving...measure, track, report, and analyze contract performance for the customer . The QCP will include a self-inspection and a… more
- CACI International (Sterling, VA)
- Service Quality Assurance Lead Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... US * * * **The Opportunity** : CACI is looking for a Service Quality Assurance Lead to oversee and improve our service delivery processes. The successful candidate… more
- CACI International (Sterling, VA)
- …request fulfillment processes to ensure compliance with ITSM best practices and customer policies. + Analyze quality metrics and key performance indicators ... Network Request Fulfillment Quality Assurance Lead Job Category: Information Technology Time...may not be filled immediately. However, this position is representative of positions within CACI that are consistently available.… more
- CACI International (Sterling, VA)
- Network Problem Management Quality Assurance Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... **The Opportunity** : We are seeking an experienced ITIL Network Problem Management Quality Assurance Lead to ensure the effectiveness and efficiency of our network… more
- CACI International (Sterling, VA)
- Network Problem Management Quality Assurance Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... Opportunity** : We are seeking a detail-oriented ITIL Network Problem Management Quality Assurance Analyst to support our IT service management processes. The… more
- CACI International (Sterling, VA)
- Network Request Fulfillment Quality Assurance Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... : We are seeking a detail-oriented Network Request Fulfillment Quality Assurance Analyst to ensure the quality ...may not be filled immediately. However, this position is representative of positions within CACI that are consistently available.… more
- University of Virginia (Charlottesville, VA)
- …responsibility balances through proven debt collection techniques. + Provides optimum customer service including quality assurance for all patient inquiries ... week (Weekdays only) Location: North Fork Research Park The Customer Service Resolution Specialist handles and resolves customer...the highest degree of courtesy and professionalism. The call center is the primary point for all inbound contacts… more
- CACI International (Sterling, VA)
- Network Incident Management Quality Assurance Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... Opportunity** : We are seeking a detail-oriented ITIL Network Incident Management Quality Assurance Analyst to support the continuous improvement of our IT network… more