- Qualtrics (Seattle, WA)
- …We Have This Role** Qualtrics is seeking a Senior Software Engineer to join our Customer Care Engineering team in our Seattle office. If you have a Bachelor's ... degree, have 5+ years of software engineering experience, and want to work at a fast-growing...platform that enable Contact Center use cases. Our team, Customer Care, was built to help contact centers scale… more
- Amazon (Seattle, WA)
- …your team's success in driving growth for your Customers and (2) Evaluate the quality of the end- Customer experience. Use these metrics to guide your work ... Amazon Vendor Services team is seeking a Manager of Customer Success to lead a team responsible for the...as selection expansion, merchandising strategy, brand positioning, and catalog quality . If you are ready to build businesses, break… more
- Amazon (Seattle, WA)
- …your team's success in driving growth for your Customers and (2) evaluate the quality of the end- Customer experience. Use these metrics to guide your work ... to make long-term strategic impacts on customers and businesses? As a Manager, Customer Success Management on the Household Essentials team, you will lead a team… more
- GSI Service Group Inc. (Dupont, WA)
- …the construction work. While at the jobsite, the CQC Manager works with the customer and other contractor staff to ensure CQC objectives are met in accordance with ... and direct the removal and replacement of any defective + Prepare and submit daily quality control + Conduct weekly CQC meetings at the + Oversee the review and… more
- Amazon (Seattle, WA)
- …the next 1-2 years. We're structured with a delivery arm that executes customer implementations and a solutions arm that creates consistent execution patterns and ... * Leveraging emerging Generative and Agentic AI technologies to radically change customer 's experience in seeding and scaling our solutions across their business… more
- Philips (Bothell, WA)
- Your role as a Customer Project Manager will be to manage multiple imaging systems implementations that vary in scope, size, and complexity. Projects can include IT ... of clinical and technical resources for each project, to ensure the successful customer experience and guided by the statement of work. **This position will cover… more
- Capgemini (Seattle, WA)
- …with clients **Qualifications for Role** An ideal candidate is motivated to deliver high- quality work to drive customer satisfaction. This person uses their ... evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering , and platforms. With the support of a broader global organization,… more
- Amazon (Seattle, WA)
- Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer ... brands, then we're interested in you. Key job responsibilities Customer Success Managers are responsible for driving Seller business...Implement and track metrics to record the success and quality of your portfolio of Sellers. Use these metrics… more
- Amazon (Seattle, WA)
- Description The Customer Engagement Technology (CET) team leads AI/LLM- (Large Language Model) driven customer experience transformation using task-oriented ... We develop multi-modal, multi-turn, goal-oriented dialog systems that can handle customer issues at Amazon scale across multiple languages. These systems are… more
- Amazon (Seattle, WA)
- …and easy to use. Amazon Connect in Applied AI Solutions is transforming customer experience through a unified data and knowledge foundation that powers AI-driven ... human experiences. Our vision goes beyond traditional customer service to create fluid, anticipatory experiences where interfaces adapt to predicted needs in… more