- Amazon (Seattle, WA)
- Description The Customer Engagement Technology (CET) team leads AI/LLM- (Large Language Model) driven customer experience transformation using task-oriented ... We develop multi-modal, multi-turn, goal-oriented dialog systems that can handle customer issues at Amazon scale across multiple languages. These systems are… more
- Amazon (Seattle, WA)
- …and easy to use. Amazon Connect in Applied AI Solutions is transforming customer experience through a unified data and knowledge foundation that powers AI-driven ... human experiences. Our vision goes beyond traditional customer service to create fluid, anticipatory experiences where interfaces adapt to predicted needs in… more
- Adecco US, Inc. (Redmond, WA)
- …with customer and regulatory requirements **Qualifications:** + Degree in Engineering , Quality , or related technical field, or equivalent experience + ... **Responsibilities include:** + Supporting quality assurance processes across electronic and mechanical manufacturing...5 or more years of experience in a quality role within electronics or high-tech manufacturing + Proficiency… more
- Abbott (Spokane, WA)
- …IRL. + Responsible for implementing and maintaining the effectiveness of the quality system. + Provide superior customer service through applying effective ... vision of becoming the leading diagnostic service provider by achieving customer loyalty and economic profitability through passion, partnership, and performance.… more
- Amazon (Bellevue, WA)
- …business applications - Design and deploy production- quality components meeting engineering standards - Work backwards from customer needs to determine ... Description Join Amazon's Customer Delivery Experience (CDE) Science Team as an...in professional software development Preferred Qualifications - PhD in engineering , technology, computer science, machine learning, robotics, operations research,… more
- Amazon (Seattle, WA)
- Description Amazon.com is broadly recognized as a leader in providing exceptional Customer Service globally. At Amazon, we are driven by innovation and customer ... is deeply ingrained in everything we do, especially in the Customer Engagement Technology (CET) department. Leveraging conversational Artificial Intelligence (AI)… more
- Amazon (Seattle, WA)
- …Data and Artificial Intelligence (AI) team is a new function within Customer Engagement Technology. We own the end-to-end process of defining, building, ... Science, Machine Learning (ML), Ontology, and Natural Language Processing (NLP) to enhance customer service associate and customer experiences. As a Senior Data… more
- Aston Carter (Tukwila, WA)
- Job Title: Customer Service Specialist Job Description As a Customer Service Specialist, you will support our customer base by managing quote and order entry ... the Epicor ERP system. Your role will demand high efficiency, both in quality and quantity, to handle daily workloads effectively. You will have the opportunity… more
- Amazon (Seattle, WA)
- …to deliver robust, high- quality data infrastructure and services. About the team Customer Experience and Business Trends (CXBT) is an organization made up of a ... Description The Customer Experience and Business Trends team is seeking...experiences. Your contributions will be critical to ensuring data quality , system reliability, and performance as we bring next-generation… more
- ServiceNow, Inc. (Seattle, WA)
- …consulting or sales engineering experience + 1-2 years of experience with Customer Service, Customer Experience, workflow, Field Service or BPM software + ... major impact on our future success by supporting our Customer Workflows product sales. In this role, you will...re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team + Stay current… more