- Trellix (Boston, MA)
- …challenges, and buying processes. + Technical Content Creation: Create high- quality technical content, including whitepapers, technical blog posts, API ... development, marketing, and sales efforts. Act as a key liaison between the technical side of the business and...audiences. + Content Creation Skills: Proven ability to create high- quality technical content, such as whitepapers, blog posts, and… more
- Vitra Health (Braintree, MA)
- …the organization to optimize revenue operations in their departments; + Foster culture of customer service and commitment to quality care; + Serve as a brand ... duties as required or assigned; + Serves as a liaison with operations team; + Ensures revenue cycle team...customer service + Principles and practices of continuous quality improvement + Requires the ability to develop policies,… more
- Travelers Insurance Company (Boston, MA)
- …and operational results to monitoring operational effectiveness (ie timeliness, productivity, quality , Voice of the Customer etc.) taking corrective action ... leveraging compliance-related data and trends. + Serve as the primary liaison with State Bureaus, fostering ongoing communication through regular meetings, updates,… more
- Beth Israel Lahey Health (Charlestown, MA)
- …Systems, Ambulatory Administration, and all Ambulatory Departments and Divisions. Provides quality customer service and serves as an exemplary representative ... which include identifying and mitigating potential impacts. * Serves as the Epic liaison to the IT Epic support team, vendor management, and operational departments… more
- Cambridge Health Alliance (Cambridge, MA)
- …and visitors in an outpatient unit and provides excellent customer service through clear communication. Responsibilities: Appointment Scheduling Component 1. ... solves flow issues (ie, early or late patient, late provider, etc.) Acts as liaison between patient and practice staff to ensure optimal flow and service delivery.… more
- Beth Israel Lahey Health (Boston, MA)
- …patient care and clinical processes between all disciplines. Acts as a liaison between multiple departments. Supports the implementation and evaluation of quality ... for practice issues. 6. Participates/ actively contributes in Faculty Hours and other quality and safety departmental initiatives. 7. Has the authority to direct and… more
- Beth Israel Lahey Health (Boston, MA)
- …of care testing, such as lab tests and specimen collection. Implements quality control standards to ensure proper functioning and accuracy of testing equipment. ... providers of delays in a timely manner. Acts as liaison between patient and practice staff to ensure optimal...by offering ideas, identifying issues, and respecting team members. ** Customer Service:** Ability to provide a high level of… more
- Tufts Medicine (Reading, MA)
- …flow in the outpatient/ambulatory setting. The position is a patient liaison through both clinical and administrative responsibilities. Plays an important role ... to obtain data. 3. Exercises a high degree of customer service in all interactions with patients, internal and...Strep A, HGB A1C, and glucose testing. 12. Performs quality control checks on equipment. 13. Assists in arranging… more
- Tufts Medicine (Boston, MA)
- …short- and long- term goals of the program and organization. Serves as liaison and key point of contact to facilitate programmatic and operational communications ... cooperatively within the department and other services to create a system of quality health care according to the policies, procedures, philosophy, and objectives of… more
- Tufts Medicine (Melrose, MA)
- …Medicine is Looking for A Patient Relations Specialist With Fantastic Customer Service Skills!!_** **Melrose/Wakefield Hospital** , part of the Tufts Medicine ... system, has been offering the highest quality and accessible healthcare to the local community for...fax, mail and from internal resources. 2. Acts as liaison and support for patients and/or families with questions,… more
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