- Beth Israel Lahey Health (Boston, MA)
- …contact for patients and visitors in an outpatient unit and provides excellent customer service through clear communication. Reports to the manager with input from ... Prepares schedules, medical records and other documents in accordance with quality standards. Maintains patient confidentiality at all times, whether by phone,… more
- Fallon Health (Worcester, MA)
- …+ Ownership for customer satisfaction. Member Service Representatives are the primary liaison for our members to obtain the information or support they need As ... plans, and is accredited by the National Committee for Quality Assurance for its HMO, Medicare Advantage and Medicaid...+ 2+ years professional work experience preferably in a customer facing inbound call-center setting. + The ability to… more
- Philips (Cambridge, MA)
- …Manager-DXR (US)** You will serve in a consultative role with the customer throughout solution delivery & implementation to provide for a smooth, effective, ... Manger), and local sales and service teams + Clinical liaison between sales, CPM and clinical service organizations +...and lessons learned + Develops and maintain long term customer relationships in support of recurring revenue strategy **You're… more
- Beth Israel Lahey Health (Boston, MA)
- …busy ambulatory setting and to ensure efficient operations by providing excellent customer service to patients, other staff members, and external parties. Provides ... materials and training of new employees; involvement with other continuous quality improvement activities. **Monday - Friday, 8:30am-5:00pm.** This role is 100%… more
- Beth Israel Lahey Health (Watertown, MA)
- …contact for patients and visitors in an outpatient unit and provides excellent customer service through clear communication. Reports to the manager with input from ... Prepares schedules, medical records and other documents in accordance with quality standards. Maintains patient confidentiality at all times, whether by phone,… more
- Lineage Logistics (Westfield, MA)
- …KPIs such as Labor to Revenue (LTR), truck turn times, and customer satisfaction benchmarks. + Analyze warehouse operations, processes, and costs to identify ... development efforts-contribute to strategic planning, prospecting, pricing, contract negotiations, and customer onboarding. + Foster a strong culture of customer … more
- PVH Corp. (Wrentham, MA)
- …to achieve and exceed business goals. + Oversee and maintain the customer service standards to the highest possible level. + Communicate professionally and ... and all support services within the company, act as the secondary liaison for corporate communications (Human Resources, Loss Prevention, Operations, Merchants). +… more
- Boston Public Schools (Boston, MA)
- …key strategies and trends in employee relations + High professional standards regarding customer service and work quality + Self-starter with a strong commitment ... district policy and state/federal laws governing hiring practices Communication and Customer Service + Provide department candidates and staff excellent customer… more
- East Boston Neighborhood Health Center (East Boston, MA)
- …Professional staff in this position demonstrates strong leadership, superior customer service, written and verbal communication, judgement and problem solving ... levels to meet the needs of the clinical areas. + Displays superior customer service skills. Assists patients to resolve complaints or concerns. Reports all… more
- Fallon Health (Worcester, MA)
- …+ Ownership for customer satisfaction. Member Service Representatives are the primary liaison for our members to obtain the information or support they need As ... education desirable + 2+ years professional work experience preferably in a customer facing inbound call-center setting. + The ability to multitask and leverage… more