- Symmons Industries (Braintree, MA)
- …are processed efficiently and accurately. Responsibilities + Serve as the primary liaison between Customer Service and Operations, managing cases related to ... Our success is driven by our commitment to our core values: being customer -focused, embracing a can-do attitude, demonstrating resilience, and always striving to win… more
- Cardinal Health (Boston, MA)
- …with company guidelines. + Offers solutions for more effective & higher quality customer service. + Responds to telephone inquiries (inbound/outbound calls): ... Rotating Saturdays 10AM-2PM EST (as frequent as business needs dictate)** **_What Customer Service Operations contributes to Cardinal Health_** Customer Service… more
- Emerson (Mansfield, MA)
- The CSR ( Customer Service Representative) provides support for Emerson Impact Partners and Customers, being the liaison to manufacturing by answering inquiries ... as requested. The CSR also provides support to internal departments, ensuring Customer expectations are known, aligned, and achieved. In this Role, Your… more
- allego (Waltham, MA)
- …to Implementation to Expansion and Renewal + Acting as the product expert, customer advocate, and liaison between your customers and Allego's Product Management ... Allego's curious and self-driven Customer Success Managers have a direct impact on...projects simultaneously and setting clear expectations. + Detail-oriented and quality -focused. + Adaptable to a fast-paced, evolving startup environment… more
- Beth Israel Lahey Health (Needham, MA)
- …of standards of clinical practice, and for the overall integration, coordination and quality of clinical care provided by the medical staff of BID Needham. The ... patient care while providing a visible, institutional commitment to quality at BID Needham. The position fosters and maintains...a vital leadership role in serving as the key liaison with major regulatory agencies, including but not limited… more
- Beth Israel Lahey Health (Burlington, MA)
- …business management etc. 3. Manages staff including nurse/operations managers, quality manager, outreach manager, research coordinators and transplant financial ... well as provides patient/family interaction. 9. Develops, implements and monitors customer service & patient experience initiatives. Addresses practice access issues… more
- Beth Israel Lahey Health (Winchester, MA)
- …food and nutrition services to our patients. This staff position will act as a liaison to the dietitian on-call and has an impact on patient satisfaction and our ... ability to continuously improve quality and safety by providing patients with nutritional information...Service team, this position: + Troubleshoots operational issues and customer service calls and complaints. Acts as a direct… more
- Beth Israel Lahey Health (Boston, MA)
- …logistical navigation through the pre-operative assessment and acts as the liaison between cardiology, clinical specialists and the cardiac surgeons. They manage ... and communicates relevancy to their ongoing surgical evaluation. Serves as a liaison between patient, surgeon and the primary team. Facilitates interaction and… more
- ThermoFisher Scientific (Cambridge, MA)
- …outlined in the current contract/agreement, are met on a consistent basis. Act as liaison on behalf of customer and Thermo Fisher Scientific! Responsibilities: + ... and is recorded for customer . + Ensures customer needs are met and high quality ...and measuring and reporting on performance metrics. Reinforces a customer focused orientation. + Act as liaison … more
- State of Massachusetts (Southbridge, MA)
- …services, exchange information and develop the resources necessary to provide high quality customer services. * Compile occupational, educational, and other ... job search methods and job interview processes. Reviews and analyzes customer information through records, tests and interviews. Conducts counseling interviews with… more