• Senior Business Analyst (Remote Opportunity)

    Bright Horizons (MA)
    … customer service. + Meet or exceed defined standards of resolution volumes, quality , and customer satisfaction scores. + Proactively suggest ways that the ... trusted by families and employers around the world for high- quality child care and early education, back-up care, and...and process changes can improve efficiency of key users, customer service, accuracy of results, and/or completeness of data.… more
    Bright Horizons (05/24/25)
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  • Shop Service Manager Bike & Snow

    REI (Reading, MA)
    …management, shop facilities management, and shop workforce management. Act as liaison between member/ customer , store team, REI headquarters, and manufacturers. ... expectations. + Drive workflow productivity while maintaining or improving quality to meet customer needs. + Keep...while maintaining or improving quality to meet customer needs. + Keep shop equipment maintained, organized and… more
    REI (04/19/25)
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  • Area Security Manager, Global Corporate Security

    Amazon (Boston, MA)
    …to support the overall team and organizational mission. - Earn trust through key customer and stakeholder engagements, and liaison with external partners. - Be ... corporate security leader who embodies Amazon's Leadership Principles, in particular, Customer Obsession, Ownership, Earn Trust, and Bias for Action, to join… more
    Amazon (04/19/25)
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  • Onsite Registration & Fin Rep

    Baystate Health (Springfield, MA)
    …(5a-4p); occasional weekends and holidays **Qualifications** : Highschool diploma/HiSet/GED; customer service experience. Under direction of the Revenue Cycle ... Registration Manager, receives and assesses requests from all major customer constituencies: patients, providers, service areas and payers. Analyzes customer … more
    Baystate Health (04/12/25)
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  • Systems Development Engineer, Tech Deploy- Systems…

    Amazon (North Reading, MA)
    …of equipment for further testing and evaluation. You will serve as a liaison between Fulfillment Center Operations (our customer ) and product development ... team and capture and synthesize the voice of the customer . Your primary goal is to own the development...broadly defined parameters, including test plan execution and solution quality needs. You must be responsive, flexible, and able… more
    Amazon (05/24/25)
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  • Systems Development Engineer, Tech Deploy- Systems…

    Amazon (North Reading, MA)
    …of equipment for further testing and evaluation. You will serve as a liaison between Fulfillment Center Operations (our customer ) and product development ... team and capture and synthesize the voice of the customer . Your primary goal is to own the development...broadly defined parameters, including test plan execution and solution quality needs. You must be responsive, flexible, and able… more
    Amazon (04/25/25)
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  • Cybersecurity & Application Specialist

    Carrier (Beverly, MA)
    …and overall security strategy for new and existing products + Act as liaison between the Quality department and Compliance Quest (e-QMS) regarding user ... we have a world-class, diverse workforce that puts the customer at the center of everything we do. For...in place. This position also interfaces directly with the Quality department, serving as the primary administrator for system… more
    Carrier (05/22/25)
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  • Data Center Specialist, National Accounts Manager

    GAF (Walpole, MA)
    …commercial roofing. Under this roof, we are assembling a winning team that puts the customer at the center of every decision and doesn't back down from hard work. ... a National Accounts Manager, you will act as a liaison between GAF and our clients, focusing on building...deliver solutions across an expanded geography based on the customer 's locations. + Perform other duties as assigned. **Qualifications… more
    GAF (04/19/25)
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  • Dispatcher (Full Time)

    Compass Group, North America (Boston, MA)
    … customer transportation requests. Essential Duties and Responsibilities: + Provides quality customer service to customers by providing one-on-one attention ... weekends. 3:00 pm to 11:30 pm. More details upon interview. + Requirement: Prior customer service and computer experience are preferred. + Pay Rate: $20.00 per hour.… more
    Compass Group, North America (05/23/25)
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  • Trayline and Room Service Assistant 20 Hours

    Beth Israel Lahey Health (Boston, MA)
    …The Room Service Attendant ensures a high-level of patient satisfaction with regard to customer service, quality of food, accuracy of the menu, timeliness of ... needs or requests of patients or nursing to the Customer Service Representative and/or managers (ie education, food consistency...breaks. Requires an average amount of attention to maintain quality of work. 2. Work is fairly routine from… more
    Beth Israel Lahey Health (05/21/25)
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