- Mohawk Valley Health System (Utica, NY)
- …and changes in customer service technology. + Acts as a laboratory liaison greets patients, visitors, answers telephone, places a calls and relays messages to ... Under the direction of the Laboratory Administration. Responsible for providing high- quality service to hospital clients, physicians and staff. The lab courier… more
- Navient (Albany, NY)
- …daily execution of fraud detection protocols and ensure team accountability to quality and service standards. + Build and maintain performance dashboards to track ... Risk, and Data teams to implement improvements. + Act as the liaison for operational fraud issues, collaborating with Credit, Risk, Compliance, Legal, and… more
- Nestle (New York, NY)
- …channeling our growth-minded spirit to set new standards in global coffee culture. Quality , sustainability, diversity, and inclusion are core to who we are and ... fostering a long-term partnership that enhances organizational goals. As the primary liaison for SBU topics, this role will collaborate with various teams-including… more
- US Bank (New York, NY)
- …enabling function supporting the Business Unit Marketing and Enterprise Analytics & Customer Experience teams (EACX) and thereby the Chief Product Officers/Line of ... have a product mindset that puts focus on the customer and delivering value and can motivate and actively...optimization processes. _Stakeholder Engagement_ + Act as the primary liaison between the vendor and internal teams supporting and… more
- RiseBoro Homecare Inc. (Brooklyn, NY)
- …and approving the time cards of MOW Drivers, Deliverers, , Coordinators, Fleet Manager, Customer Service Liaison and any Floaters that may have worked in the ... Director is responsible for the performance management of the teams to ensure that quality and deadlines are achieved and maintained and that any issues are managed… more
- Broadview FCU (Buffalo, NY)
- …protocols, data protection policies and performance metrics such as call handling time, quality assurance and customer satisfaction scoring. + Log all member ... and policy compliance across all interactions and processes. + Serve as liaison between front-line staff and internal departments to resolve member concerns. +… more
- City of New York (New York, NY)
- …quick and easy access to government services and information with the highest level of quality . Available 24 hours a day, 7 days a week in up to 175 languages. ... Launched in 2003, NYC311 manages up to 40 million customer contact annually, and works in close partnership with...and other entities; and serve as a senior management liaison ; - Oversee special projects and initiatives as assigned.… more
- City of New York (New York, NY)
- …agency, but in service of them all. It's an opportunity to provide impactful support, quality customer service, and help protect the future of New York City for ... liaisons within DCAS Lines of Service, overseeing credit card payments, providing customer service to vendor agencies, commissions and community boards, and serving… more
- M&T Bank (Amherst, NY)
- …& Payment Services. . **Primary Responsibilities:** + Monitor workflow and serve as liaison between Document Imaging Teams and management. + Assist in managing the ... Deposit & Payment Services team. + Maintain currency of team procedures; complete quality assurance control reviews of team activities to ensure adherence to these… more
- Bassett Healthcare (Cooperstown, NY)
- …population we serve, and our communities, achieve optimum health and enjoy the best quality of life possible. What you'll do As an Executive Assistant I, must ... business matters as required or assigned. Acts as administrative liaison in providing information/delegating services to leadership team, physicians, executives,… more