- Celestica (Richardson, TX)
- …**General Overview** **Functional Area:** OPS - Operations **Career Stream:** CPM - Customer Program Management **Role:** Manager 3 **SAP Short Name:** MG3 ... **Job Title:** Customer Focused Team Manager 3 **Job Code:** MG3-OPS-CFT **Job Level:** Band 11...understanding of the business unit and how decisions impact customer satisfaction, product quality , inventory, on-time delivery… more
- GAF (Gainesville, TX)
- … Systems to uphold product standards and operational excellence. **Job Summary** The Manager of Supplier Quality will provide leadership to assess and mitigate ... in order to reduce manufacturing costs and downtime, improve first-pass quality ; ultimately enhance customer satisfaction.* Ensure suppliers are providing… more
- PNC (Dallas, TX)
- …opportunity to contribute to the company's success. As a Software Engineering Manager within PNC's Consumer Lending Originations Technology organization, you will be ... a regular basis. Some responsibilities may be performed remotely, at the manager 's discretion. PNC will not provide sponsorship for employment visas or participate… more
- Mass Markets (Killeen, TX)
- …as a trusted partner in the industry. We are seeking a detail-oriented and strategic Quality Assurance Manager to lead the QA function in our BPO contact center. ... You will be responsible for ensuring service quality , compliance, and continuous improvement across multiple client accounts. This is a key leadership role that… more
- Kiewit (Houston, TX)
- …**Employment Type:** Full Time **Position Overview** We are adding a Project Supplier Quality Lead (or Manager , depending on experience) to our Kiewit Supply ... defect prevention, reduce variation and waste, develop continuous improvements to meet quality standards, minimize quality costs, and ensure codes/standards and… more
- Walmart (Waco, TX)
- …for area of responsibility to achieve facility goals eg production quality safety and implement operational improvementsForecast staffing workload and performance ... reports and use information to identify operational improvements eg production quality safetyMonitor and ensure area of responsibilitys compliance with Logistics and… more
- Mass Markets (Killeen, TX)
- …partner in the industry. We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team of supervisors and drive performance ... across our customer service and sales operations. This role is ideal...supervisors within a complex call center environment. The Operations Manager position is responsible for ensuring call quality… more
- Keurig Dr Pepper (Frisco, TX)
- **Job Overview:** Seeking a skilled and experienced Escalation Manager to oversee customer complaint handling and escalation resolution within our call center ... consumer issues. + Track the status of consumer samples, coordinating with facility quality managers to ensure accurate and empathetic customer communication. +… more
- Amazon (Austin, TX)
- Description The Strategic Account Services (SAS) organization is seeking a Luxury Beauty Senior Customer Success Manager to shape the future of the program. The ... Senior Customer Success Manager drives business growth for...Implement and track metrics to record the success and quality of your portfolio of Sellers. Use these metrics… more
- TravelCenters of America (Dallas, TX)
- …TA Truck Service has a solid foundation and a forward-thinking vision. As a Technical Quality Manager (TQM), you will provide vital support to the General ... Manager regarding the technical quality of the...reviews + Manage wait times and act as a customer interface + Improve the Truck Service Department's profitability… more