- Amazon (New York, NY)
- …teams, strengthening the product roadmap. Our team is at its best when a customer is thinking big and needs specialized experience to innovate for their business. ... roadmap. Our team is at its best when a customer is thinking big and needs specialized experience to...best practices through forums such as AWS blogs, whitepapers, reference architectures and public-speaking events such as AWS Summit,… more
- Citigroup (New York, NY)
- …our customers' experiences, close the gap to our competitors, and embed a customer excellence into US Personal Banking for the following Retail Banking teams: ... and build trusted partnerships across lines of businesses. Drive and advocate for customer experience projects. Tie customer experiences together in a single… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- Monitors customer interactions and reviews and analyzes customer feedback to evaluate overall customer experience. Assigns root cause and identifies systemic ... content and employees are provided with the correct policies, procedures, and/or reference materials. + Identifies trends in service and provides that data to… more
- Amazon (New York, NY)
- …to enterprise-level customers including public sector. We work backwards from our customer 's most complex and business critical problems to build and execute go-to- ... expertise across the entire life cycle of an AWS customer initiative, from developing ideas for new services to...best practices through forums such as AWS blogs, whitepapers, reference architectures and public-speaking events such as AWS Summit,… more
- Amazon (New York, NY)
- …sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and unwavering support. We ... dive deep to understand each customer 's unique challenges, then craft innovative solutions that accelerate...- Develop high-quality technical artifacts, such as automation tools, reference architectures, and white papers to help our customers,… more
- CGI Technologies and Solutions, Inc. (Buffalo, NY)
- …or designate, lead a team involved in all phases of passport processing, customer service and PRISM functions. Includes planning, directing and coordination of the ... cashier, image capture, image review, data entry, bookprint, quality control, customer service functions such as searches, re-writes, re-issues, re-mails and all… more
- ServiceNow, Inc. (New York, NY)
- …at speed, we codify repeatable patterns that scale across the enterprise-influencing both customer success and the future of the platform. **Why This Role Matters:** ... pipelines to front-end integrations. Your leadership turns prototypes into reference implementations, accelerates innovation, and drives repeatable success across… more
- Rapid Response (Syracuse, NY)
- …members, fostering trust and exceeding expectations + Documentation: recording and tracking customer issues, solutions, and interactions for future reference + ... team. As our frontline Technical Support Specialist, you will be ensuring our customer alarm and fire systems run smoothly 24/7. Your expertise will directly impact… more
- Bayer (NY)
- …General Manager (AGM) and will be an integral part of the Area Customer Squad, collaborating closely with Marketing, Market Access, Patient Services, and other ... approved CV and menopause products; the incumbent will work closely with the Customer Squad to generate pull-through within local payers, community HCPs; + Leverage… more
- Teledyne (Enfield, NY)
- …range of technology. Our goal is to provide one-stop purchasing capability, world-wide customer support, and the technical expertise to solve our customer 's ... quarterly and annual basis + Provides accurate booking forecasts and keeps up-to-date customer and pipeline records + Actively manages the channels to ensure they… more