• Call Center Representative III

    University of Rochester (Rochester, NY)
    …subject matter expert for others on the team. Monitors and audits customer interactions for quality and accuracy. **ESSENTIAL FUNCTIONS** + Proficiently performs the ... reviewing department trackers to ensure accuracy. + Performs quality audits on customer interactions. + Answers and provides guidance to complex patient inquiries… more
    University of Rochester (08/13/25)
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  • Guest Services Representative III (H)

    University of Rochester (Rochester, NY)
    …to proper resources as needed ie Parking, DPS, Social Work, Patient Relations , Care Management etc. + Expertly navigate difficult visitor encounters for patients ... **QUALIFICATIONS** **REQUIRED:** + High School Diploma **PREFERRED:** + 2-3 years customer service experience or equivalent combination of education and experience +… more
    University of Rochester (08/07/25)
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  • Physician Support Representative III

    University of Rochester (Rochester, NY)
    …and electronic medical records preferred **KNOWLEDGE, SKILLS AND ABILITIES** + Demonstrated customer relations skills required The University of Rochester is ... committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create - and Make the World Ever Better. In support of our values and those of our society, the University is… more
    University of Rochester (08/07/25)
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  • Customer Service Specialist II (Night…

    ASM Research, An Accenture Federal Services Company (Albany, NY)
    …+ High School Diploma or GED. + 2-5 years or related experience in Customer Service or public relations . **Other Job Specific Skills** + Excellent ... Applies skills and experience to show a focus on customer satisfaction and adherence to established Service Level Agreements...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
    ASM Research, An Accenture Federal Services Company (09/30/25)
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  • Director, Human Resources - Highmark Stadium

    ASM Global (Buffalo, NY)
    …including but not limited to areas of performance management, employee relations , HR policies and procedures, training & development, employee engagement, and ... staffing & recruitment. He/she will proactively anticipate labor/employee relations issues and provide timely and appropriate counsel to resolve them. The HR… more
    ASM Global (08/28/25)
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  • Regional Director, Human Resources (East)

    ASM Global (New York, NY)
    …management, documentation, progressive discipline measures, career development, employee relations , policies and procedures, and all employment/labor laws. The ... person stepping into this role will proactively anticipate labor/employee relations issues and provide counsel to resolve them. This role will provide day-to-day HR… more
    ASM Global (09/22/25)
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  • Assistant Director of Human Resources (R25-37)

    The Research Foundation for SUNY at the University at Albany (Albany, NY)
    …in fostering a responsive and efficient HR environment. ESSENTIAL FUNCTIONS + Customer Service Representative : Communicates and coordinates with personnel at all ... managing and enhancing core HR functions. This position oversees employee relations , onboarding, job classification, recruitment, employment of non-US citizens, time… more
    The Research Foundation for SUNY at the University at Albany (08/30/25)
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  • Director of Concessions - Local Eats (Highmark…

    ASM Global (Buffalo, NY)
    …guidelines. + Provide efficient service and quality products by maintaining positive customer and client relations through effective communication and prudent ... and develop yearly operational budgets. + Work with the Customer Service Manager to maintain effective programs to ensure...as it relates to speed of service and guest' relations . + Work with an analytic team to analyze… more
    ASM Global (08/28/25)
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  • Service Coordinator

    Transdev (Garden City, NY)
    …with safety procedures, schedule adherence, fare collection and general public relations + Coordinate with command center using best judgment for solutions ... + Field customer questions regarding regular service or service interruptions +...personnel so classified. The physical demands described here are representative of those that must be met by an… more
    Transdev (08/25/25)
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  • Operations and Performance Analyst

    PathStone Corporation (Rochester, NY)
    …the Analyst supports company marketing efforts and contributes to staff relations by assisting with recognition, communication, and coordination initiatives that ... liaison for projects with real estate development Marketing & Staff Relations Assist in creating and distributing marketing materials (property highlights, community… more
    PathStone Corporation (09/27/25)
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