• General Liability Claim Representative

    Travelers Insurance Company (Buffalo, NY)
    …proceedings as needed, act within established professional guidelines as well as applicable state laws. + Provides quality customer service and ensures file ... Provide quality claim handling throughout the claim life cycle ( customer contacts, coverage, investigation, evaluation, reserving, negotiation and resolution)… more
    Travelers Insurance Company (09/10/25)
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  • Outpatient Access Representative

    University of Rochester (Rochester, NY)
    …CPEP (Comprehensive Psychiatric Emergency Program) provides clerical, receptionist and customer relations services while maintaining confidentiality. Monitors ... and assures that all functions are completed in an accurate, efficient, and customer friendly manner. Manage the flow of patient information. Is proficient at use of… more
    University of Rochester (09/30/25)
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  • Pharmacy Access Representative III

    University of Rochester (Rochester, NY)
    …skills, problem-solving abilities, and professional presentation required. + Demonstrated customer relations skills required. + Ability to multi-task, ... the best options for the patient given their overall circumstances (insurance, disease state , income, etc). + Coordinates with the patient and/or family to obtain… more
    University of Rochester (09/12/25)
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  • Call Center Representative II

    University of Rochester (Rochester, NY)
    …to patient/physician inquiries, handle or redirect billing inquiries, handle patient/ customer complaints and provide basic technical support. + Ensures appropriate ... situations warrant contacting Administrators, on call physicians, Security or Public Relations . + Research, resolves, and documents non-routine paging issues, which… more
    University of Rochester (09/27/25)
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  • Call Center Representative II

    University of Rochester (Rochester, NY)
    …to patient/physician inquiries, handles or redirects billing inquiries, handles patient/ customer complaints and provides basic technical support. + Ensures ... situations warrant contacting Administrators, on call physicians, Security, or Public Relations . + Researches, resolves and documents non-routine paging issues which… more
    University of Rochester (09/26/25)
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  • Call Center Representative III

    University of Rochester (Rochester, NY)
    …subject matter expert for others on the team. Monitors and audits customer interactions for quality and accuracy. **ESSENTIAL FUNCTIONS** + Proficiently performs the ... reviewing department trackers to ensure accuracy. + Performs quality audits on customer interactions. + Answers and provides guidance to complex patient inquiries… more
    University of Rochester (08/13/25)
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  • Guest Services Representative III (H)

    University of Rochester (Rochester, NY)
    …to proper resources as needed ie Parking, DPS, Social Work, Patient Relations , Care Management etc. + Expertly navigate difficult visitor encounters for patients ... **QUALIFICATIONS** **REQUIRED:** + High School Diploma **PREFERRED:** + 2-3 years customer service experience or equivalent combination of education and experience +… more
    University of Rochester (08/07/25)
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  • Physician Support Representative III

    University of Rochester (Rochester, NY)
    …and electronic medical records preferred **KNOWLEDGE, SKILLS AND ABILITIES** + Demonstrated customer relations skills required The University of Rochester is ... orientation, citizenship status, or any other characteristic protected by federal, state , or local law (Protected Characteristics). This commitment extends to… more
    University of Rochester (08/07/25)
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  • Business System Analyst 2 , SG-23 Item

    New York State Civil Service (Albany, NY)
    NY HELP No Agency State Comptroller, Office of the Title Business System Analyst 2 , SG-23 Item# 01992 Occupational Category Other Professional Careers Salary Grade ... Compressed workweek allowed? Yes Telecommuting allowed? Yes County Albany Street Address 110 State Street City Albany State NY Zip Code 12236 Duties Description… more
    New York State Civil Service (09/18/25)
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  • Director, Human Resources - Highmark Stadium

    ASM Global (Buffalo, NY)
    …including but not limited to areas of performance management, employee relations , HR policies and procedures, training & development, employee engagement, and ... staffing & recruitment. He/she will proactively anticipate labor/employee relations issues and provide timely and appropriate counsel to resolve them. The HR… more
    ASM Global (08/28/25)
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