- University of Rochester (Rochester, NY)
- …EDUCATION & EXPERIENCE** + High School diploma or equivalent and 1 year of customer service experience required + Or equivalent combination of education and ... services, including general clerical, general information, wayfinding, technical support, provider/ service referral, patient registration, and scheduling services to the… more
- University of Rochester (Rochester, NY)
- …as assigned. **QUALIFICATIONS:** + High School Diploma required. + 1 year of customer service experience required. The University of Rochester is committed to ... services including: general clerical, general information, way-finding, technical support, provider/ service referral, patient registration, and scheduling services to the… more
- University of Rochester (Rochester, NY)
- …including general clerical, general information, wayfinding, technical support, provider/ service referral, patient registration, and scheduling services to the ... subject matter expert for others on the team. Monitors and audits customer interactions for quality and accuracy. **ESSENTIAL FUNCTIONS** + Proficiently performs the… more
- University of Rochester (Rochester, NY)
- …**MINIMUM EDUCATION & EXPERIENCE** + High School Diploma Required + 2-3 years customer service experience or equivalent combination of education and experience ... front line for solving problems and handling complaints utilizing ICARE service recovery concepts. Using independent judgment, determines when situations warrant… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …Qualifications** + High School Diploma or GED. + 2-5 years or related experience in Customer Service or public relations . **Other Job Specific Skills** + ... up and resolution as requested. + Researches and analyzes customer service issues to provide information and...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- NFTA (Buffalo, NY)
- …A Bachelor's degree and four (4) years of experience in the field of Customer Service , Public Relations , or an equivalent combination of education, ... facing aspects of the 10-year Strategic Plan. Responsible for customer service and landside customer ...essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It… more
- Transdev (Garden City, NY)
- …Detail oriented, well organized, and possess effective time management skills. + Proven customer service and interpersonal skills a must. + General knowledge of ... safety procedures, schedule maintenance, fare collection and general public relations + Perform minor repairs on bus interior or...control center using best judgment for solutions + Field customer questions regarding regular service or … more
- Xylem (Auburn, NY)
- …and/or provide service in any of the following areas: labor relations , recruiting & staffing, employee relations , engagement & retention, performance ... invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. **Overview of Xylem**… more
- Sunrise Senior Living (Mount Vernon, NY)
- …resistance to change. + Identify change opportunities that lead to improved customer service , efficiencies, cost reduction, and team member engagement. + ... customers' and own organization's needs, and promote and operationalize customer service as a value. + Achieve...is using selling skills terminology in lead management and customer relations database and achieving benchmark sales… more
- National Express (White Plains, NY)
- …to provide the highest level of transportation safety, quality transportation, outstanding customer service and positive employee relations . Our corporate ... corporate support functions for the organization. Our 250+ local customer service centers (CSCs) are supported by...trends for the regional team + Ensuring an Employee Relations plan is in place and executed + Ensuring… more